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2 OKR examples for Technical Operations Team

What are Technical Operations Team OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Technical Operations Team. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

How to write your own Technical Operations Team OKRs

Option 1. Turn ideas into OKRs with Tability AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

Tability will then use your prompt to generate a fully editable OKR template.

Watch the video below to see it in action 👇

Option 2. Optimise existing OKRs with Tability Feedback tool

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Option 3. Use the free OKR generator

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Technical Operations Team OKRs examples

We've added many examples of Technical Operations Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

OKRs to ensure successful implementation and utilization of the ticket system

  • ObjectiveEnsure successful implementation and utilization of the ticket system
  • KRComplete ticket system setup and integration by 25% of the quarter
  • TaskIdentify necessary software and hardware for ticket system setup
  • TaskInitiate system integration procedures
  • TaskMonitor and evaluate progress towards completion
  • KRTrain 75% of staff members on the use and benefits of the ticket system
  • TaskDevelop comprehensive, easy-to-understand training materials
  • TaskIdentify staff members not familiar with the ticket system
  • TaskSchedule and conduct training sessions regularly
  • KRAchieve at least 60% user adoption rate of the ticket system within the quarter
  • TaskTrain all employees on the benefits and use of the ticket system
  • TaskImplement incentives for consistent ticket system usage
  • TaskRegularly monitor and report on user adoption rates

OKRs to efficiently manage and improve IT conference call operations

  • ObjectiveEfficiently manage and improve IT conference call operations
  • KRConduct training sessions to enhance team's troubleshooting skills by 30%
  • TaskImplement and monitor the training sessions regularly
  • TaskIdentify gaps in current troubleshooting abilities of team members
  • TaskDevelop a comprehensive training plan to address these gaps
  • KRReduce technical issues during calls by 50% through system optimization
  • TaskIdentify common technical issues during calls
  • TaskImplement and monitor the effectiveness of updates
  • TaskDevelop system updates to address these issues
  • KRIncrease participant satisfaction rate to 95% based on post-call surveys
  • TaskDesign a regular review and improvement process
  • TaskTrain representatives in customer service excellence
  • TaskImplement participant feedback from surveys

Technical Operations Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Technical Operations Team OKRs

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Technical Operations Team OKR templates

We have more templates to help you draft your team goals and OKRs.

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