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Task Efficiency metrics and KPIs

What are Task Efficiency metrics?

Developing an effective Task Efficiency metrics can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Feel free to copy these examples into your favorite application, or leverage Tability to maintain accountability.

Find Task Efficiency metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Task Efficiency metrics and KPIs

Metrics for Addressing UX Issues

  • 1. User Satisfaction Score

    Measures how satisfied users are with the product, often gathered through surveys after using the product

    What good looks like for this metric: 75% or above

    Ideas to improve this metric
    • Enhance user interface clarity
    • Simplify navigation structure
    • Improve load times
    • Incorporate user feedback regularly
    • Conduct regular usability testing

  • 2. Time on Task

    The average amount of time it takes for users to complete a specific task within the product

    What good looks like for this metric: 1-3 minutes

    Ideas to improve this metric
    • Streamline task processes
    • Provide clear instructions
    • Automate repetitive tasks
    • Use progress indicators
    • Minimize distracting elements

  • 3. Error Rate

    Measures the number of errors users make when interacting with the product

    What good looks like for this metric: Less than 5%

    Ideas to improve this metric
    • Add in-line validation
    • Provide clear error messages
    • Use consistent design patterns
    • Conduct thorough testing
    • Offer user training or tutorials

  • 4. Net Promoter Score (NPS)

    Assesses the likelihood of users recommending the product to others, measured through surveys

    What good looks like for this metric: Minimum of 30

    Ideas to improve this metric
    • Enhance product features
    • Improve customer support
    • Regularly update the product
    • Focus on reliability
    • Encourage users to share feedback

  • 5. Task Success Rate

    The percentage of correctly completed tasks by users on their first attempt

    What good looks like for this metric: Over 80%

    Ideas to improve this metric
    • Clarify task objectives
    • Simplify complex tasks
    • Design intuitive user flows
    • Provide contextual help
    • Test with real users regularly
user-satisfactiontask-efficiencyux-designerusability-testerproduct-developmentcustomer-support
Implement these metrics

Tracking your Task Efficiency metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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