OKR template to drive subscription renewal rates to 60%

public-lib · Published 3 months ago

Your OKR template

This OKR sets a goal of propelling subscription renewal rates to the tune of 60%. It elucidates an actionable plan including an increase in personalized renewal reminders by 15% to existing customers. Efforts to reach this goal entail enhancing the current database for more accuracy in reminders and strategizing to augment the quantity of reminders.

Another aim explicitly outlined in the OKR is to raise customer satisfaction score to 85% using prompt and effective customer service. There are currently no specified initiatives for this objective; it would be assumed this refers to ongoing efforts to deliver excellent customer service.

The final objective seeks to initiate or improve customer loyalty schemes to maintain a minimum of 20% of the existing customers. This involves analyzing the influence of current loyalty programs, identifying possible areas of enhancement and strategizing improvement techniques.

In summary, this OKR aims to improve existing structures to achieve more personalized reminders, improve customer service for high satisfaction scores, and enhance customer loyalty programs for better customer retention.

ObjectiveDrive subscription renewal rates to 60%
KRAchieve 15% increase in personalized renewal reminders to existing customers
Improve existing customer database for accurate personalized reminders
Identify baseline number of personalized renewal reminders currently being sent
Implement strategy to increase the quantity of reminders by 15%
KRIncrease customer satisfaction score to 85% via prompt & effective customer service
KRImplement or improve the customer loyalty program to retain at least 20% current customers
Analyze current loyalty program's effectiveness
Identify areas for potential improvement
Develop and implement enhancement strategies

Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

Use AI to draft a complete set of OKRs in seconds
Connect your OKRs and team goals to your project
Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Now, just click on Import from text and let the magic happen.

Once your example is in the plan editor, you will be able to:

Edit the objectives, key results, and tasks
Click on the target 0 → 100% to set better target
Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

10+ built-in dashboards to visualise progress on your goals
Weekly reminders, data connectors, and smart notifications
9 views to map OKRs to strategic projects
Strategy map to align teams at scale