OKR template to establish a comprehensive knowledge base for the organization's systems and projects
The OKR is about instituting a robust knowledge base that covers all the organization's systems and projects comprehensively. The aim is to fully document all existing systems in this knowledge base by the end of the next quarter. The initiatives to realize this goal include reviewing and uploading all relevant documentation, assigning team members to document each system, and identifying any existing systems that lack documentation.
The second objective is to measure user satisfaction with the knowledge base. To know whether it is helpful and user friendly, the OKR targets a 90% satisfaction rate culled from frequent surveys administered to the user base. Initiatives to implement include improving the user satisfaction rate based on feedback, conducting regular surveys among active users, and ensuring the survey itself is user friendly.
Development continues, and the knowledge base is dynamic, not static. The third goal is to keep updating the project knowledge base weekly, aiming for a 95% accuracy level. Initiatives for this outcome include documenting project developments accurately, cross-checking inputted information for 95% accuracy, and reviewing all project updates thoroughly each week.
This OKR's successful implementation will create a well-documented, user-friendly knowledge base that accurately reflects the current state of all systems and projects, helping the organization and its workforce to utilize and understand its resources better.
The second objective is to measure user satisfaction with the knowledge base. To know whether it is helpful and user friendly, the OKR targets a 90% satisfaction rate culled from frequent surveys administered to the user base. Initiatives to implement include improving the user satisfaction rate based on feedback, conducting regular surveys among active users, and ensuring the survey itself is user friendly.
Development continues, and the knowledge base is dynamic, not static. The third goal is to keep updating the project knowledge base weekly, aiming for a 95% accuracy level. Initiatives for this outcome include documenting project developments accurately, cross-checking inputted information for 95% accuracy, and reviewing all project updates thoroughly each week.
This OKR's successful implementation will create a well-documented, user-friendly knowledge base that accurately reflects the current state of all systems and projects, helping the organization and its workforce to utilize and understand its resources better.
Establish a comprehensive knowledge base for the organization's systems and projects
Document 100% of our existing systems in the knowledge base by end of next quarter
Review and upload all documentation- Assign team members to document each system
- Identify all existing systems requiring documentation
- Achieve 90% of user satisfaction rate through regular knowledge base utilization survey
- Implement feedback to improve user satisfaction rate
- Distribute the survey to all active users regularly
- Create a user-friendly knowledge base utilization survey
- Update our project knowledge base weekly with 95% accuracy
- Accurately document the developments into the knowledge base
- Cross-check the inputted information for 95% accuracy
- Review project updates thoroughly each week