OKR template to enhance company's knowledge base and documentation
The OKR aims to enhance the company's knowledge base and documentation. The first objective wants to create 20 comprehensive, user-friendly manuals for all main products by the end of the quarter. The business is expected to develop these manuals, identify which products need them, and then ensure they are proofread and finalized.
The second objective is to achieve 95% positive feedback from users on the clarity and usefulness of documentation. It intends to regularly update documents based on received feedback, organize sessions to identify potential improvements, and ensure the documentation is comprehensible to all skill levels.
The third objective teaches the whole team to use the newly formed knowledge base to ensure consistent usage. To realize this, the team usage is examined and evaluated for consistency, the team members needing training on the knowledge base are discovered, and a detailed training schedule is made for all team members.
Overall, the goal is to ensure that company knowledge is easy to understand and access, not just for consumers but also for members of the team, ultimately improving product usage and customer satisfaction.
The second objective is to achieve 95% positive feedback from users on the clarity and usefulness of documentation. It intends to regularly update documents based on received feedback, organize sessions to identify potential improvements, and ensure the documentation is comprehensible to all skill levels.
The third objective teaches the whole team to use the newly formed knowledge base to ensure consistent usage. To realize this, the team usage is examined and evaluated for consistency, the team members needing training on the knowledge base are discovered, and a detailed training schedule is made for all team members.
Overall, the goal is to ensure that company knowledge is easy to understand and access, not just for consumers but also for members of the team, ultimately improving product usage and customer satisfaction.
Enhance company's knowledge base and documentation
Create 20 comprehensive, user-friendly manuals for all main products by end of quarter
Develop detailed, user-friendly content for each manual- Identify main products needing manuals
- Proofread and finalize all 20 product manuals
- Achieve 95% positive feedback from users on the clarity and usefulness of documentation
- Update documents regularly based on received feedback
- Organize feedback sessions to identify potential improvements
- Ensure documentation is comprehensible to all user skill levels
- Train 100% of team on the newly formed knowledge base to ensure consistent usage
- Monitor and evaluate team usage to ensure consistency
- Identify team members needing training on the knowledge base
- Develop a comprehensive training schedule for all team members