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OKR template to improve and maintain stakeholder satisfaction

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Your OKR template

The OKR titled "Improve and maintain stakeholder satisfaction" is aimed at heightening satisfaction levels among stakeholders and keeping them satisfied. A key objective is to lessen stakeholder complaints by a significant 20% through robust communication strategies, regular satisfaction surveys, and product/service improvements based on stakeholder feedback.

Another core aspect of this OKR is to augment the satisfaction survey results to exceed a score of 8/10 every quarter. Initiatives to achieve this include enhancing customer service response and resolution rates, scheduling quarterly reviews for comprehensive engagement with stakeholders, and maintaining regular communication for sharing updates and resolving inquiries.

The objective seeks to execute stakeholder feedback sessions monthly to proactively recognize potential issues. Initiatives for this goal feature the collection and analysis of feedback post meetings, scheduling of regular feedback meetings, and the creation of an agenda that comprehensively addresses potential issues.

In conclusion, this OKR is endeavoring to strengthen stakeholder engagement and satisfaction through improved stakeholder communication, feedback utilization, and customer service enhancement.
  • ObjectiveObjectiveImprove and maintain stakeholder satisfaction
  • Key ResultKRReduce stakeholder complaints by 20%
  • TaskImplement a robust stakeholder communication strategy
  • TaskConduct regular stakeholder satisfaction surveys
  • TaskImprove products/services according to stakeholder feedback
  • Key ResultKRIncrease quarterly stakeholder satisfaction survey results to over 8/10
  • TaskImprove customer service response times and resolution rates
  • TaskSchedule quarterly reviews to address stakeholder feedback and suggestions
  • TaskImplement regular stakeholder communication offering updates and answering inquiries
  • Key ResultKRConduct monthly stakeholder feedback sessions to address potential issues
  • TaskCollect and analyze feedback post-meeting
  • TaskSchedule regular stakeholder feedback meetings
  • TaskCreate an agenda covering potential issues
Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

  • Use AI to draft a complete set of OKRs in seconds
  • Connect your OKRs and team goals to your project
  • Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
  • Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

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