Get Tability: OKRs that don't suck | Learn more →

5 OKR examples for Collection Process

Turn your spreadsheets into OKR dashboards with Tability

Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.

What are Collection Process OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Collection Process to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect Collection Process OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

Collection Process OKRs examples

You will find in the next section many different Collection Process Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

OKRs to enhance the efficiency and effectiveness of billing and collection process

  • ObjectiveEnhance the efficiency and effectiveness of billing and collection process
  • KRIncrease billing accuracy to 98% by reducing system or process errors
  • TaskConduct regular accuracy audits for all transactions
  • TaskProvide ongoing training for billing staff
  • TaskImplement a digital invoice verification system
  • KRAchieve 10% reduction in overdue receivables through consistent follow-ups
  • TaskImplement a structured follow-up policy for all outstanding invoices
  • TaskAutomate reminders for overdue receivables
  • TaskTrain staff in effective collection communication strategies
  • KRImplement an automated reminder system to increase on-time payments by 15%
  • TaskResearch popular automated reminder systems on market
  • TaskTrain staff on how to use this system
  • TaskSelect and purchase appropriate reminder system software

OKRs to boost our premium collection rate next quarter

  • ObjectiveBoost our premium collection rate next quarter
  • KRReduce premium payment late instances by 15% by enhancing reminder protocols
  • TaskImplement automated email reminders for premium payment due dates
  • TaskIntroduce a mobile app with push notification reminders
  • TaskSet up text message alerts for upcoming payments
  • KRAchieve a 10% increase in premium collections by improving payment processing system
  • TaskResearch and incorporate more payment options
  • TaskImplement more efficient automated systems for payment collection
  • TaskTrain staff on improved payment processing procedures
  • KRAttain a 5% rise in premium upgrades through targeted promotional campaigns
  • TaskIdentify demographics most likely to upgrade premium services
  • TaskExamine campaign analytics and adjust as necessary
  • TaskDevelop a targeted promotional campaign for identified demographics

OKRs to minimize overdue 90-day balances

  • ObjectiveMinimize overdue 90-day balances
  • KRImprove the efficiency of the collection process to shorten payment durations by 20%
  • TaskImplement automated reminders for pending payments
  • TaskApply a standardized collection process across all departments
  • TaskOffer incentives for early payment to clients
  • KRImplement a 25% increase in debt recovery from the first month of operations
  • TaskMonitor and adjust strategies as needed
  • TaskIdentify key areas causing low debt recovery rates
  • TaskDevelop and implement enhanced debt recovery strategies
  • KRDecrease the total number of 90-day balance accounts by 35%
  • TaskIntroduce incentives for early or on-time payments
  • TaskImplement stricter criteria for granting credit accounts
  • TaskAnalyze account payment patterns to identify consistent delays

OKRs to streamline accounts receivable operations

  • ObjectiveStreamline accounts receivable operations
  • KRIncrease collection rates by 25%
  • TaskImplement an advanced collection management software system
  • TaskTrain staff on effective collection strategies
  • TaskIncentivize timely payments with discounts
  • KRReduce invoice processing time by 30%
  • TaskStreamline invoice approval processes
  • TaskTrain staff on efficient invoice management
  • TaskImplement automated invoice processing software
  • KRDecrease outstanding payments by 40%
  • TaskImplement quicker invoice processing system
  • TaskReview and update current payment follow-up procedures
  • TaskNegotiate payment plans with delinquent customers

OKRs to improve efficiency & accuracy of invoice monitoring

  • ObjectiveImprove efficiency & accuracy of invoice monitoring
  • KRDecrease outstanding invoices by 30%
  • TaskAutomate invoice reminders for clients
  • TaskImplement a more proactive approach in collecting debts
  • TaskOffer discounts for early payment of invoices
  • KRIncrease the number of invoices processed per hour by 15%
  • TaskDelegate more personnel to invoice processing tasks
  • TaskTrain staff on speed-accuracy balance in invoicing
  • TaskImplement a digital system for faster invoice processing
  • KRReduce invoice processing errors by 20%
  • TaskImplement automated invoice verification software
  • TaskImprove data entry processes and checks
  • TaskTrain staff specifically on invoice accuracy

Collection Process OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More Collection Process OKR templates

We have more templates to help you draft your team goals and OKRs.

Table of contents