OKR template to enhance account growth and customer retention
Your OKR template
The second outcome comprises stimulating account activity by 15% by introducing fresh user engagement tactics. It includes developing innovative features to enhance user interaction, initiating user-centered campaigns promoting usage of the platform, and giving life to a reward system to encourage account activity.
The third outcome is geared towards achieving a 10% decrease in customer churn via advancing product offers. Analysis of customer feedback for current issues, redesigning product or service features to be more competitive and executing a targeted marketing campaign for the revamped offerings will all contribute to this.
Overall, this OKR is a strategic, targeted plan comprised of diverse initiatives, with the end goal being enhancement of account growth and strengthening of customer retention. It represents a structured and measurable approach to achieving these business goals.
ObjectiveEnhance account growth and customer retention
KRIncrease customer base by 20% by introducing two new promotion strategies
Develop, and finalize plans for two strategic promotions- Track and analyze the promotion's response rates
- Implement the promotions across all pertinent channels
- KRInvigorate account activity by 15% through the implementation of new user engagement tactics
- Develop new features to enhance user engagement on platform
- Initiate user-focused campaigns promoting platform usage
- Implement a reward system to stimulate account activity
- KRAchieve a 10% reduction in customer churn through improved product offerings
- Analyze customer feedback to identify issues with current offerings
- Develop improved, competitive product or service features
- Implement targeted marketing campaign for revamped offerings
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.
Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.
Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!
Now, just click on Import from text and let the magic happen.
Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.
From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale