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OKR template to enhance positive online presence to boost brand reputation

public-lib · Published 5 months ago

Your OKR template

The OKR seeks to improve online reputation, aiming towards a 15% rise in positive customer feedback on pertinent platforms. This will be achieved through initiatives like enhancing customer service training, conducting post-purchase follow-up for reviews and instigating incentive programs that encourage customer feedback.

Subsequently, this OKR prioritizes proactively interacting on social media platforms to mitigate negative mentions by 20%. This involves generating attractive content that elicits positive interactions, implementing comprehensive social media sentiment monitoring and offering proficient customer service on social platforms.

Additionally, they plan on promoting their brand within the industry by aiming for 10% more mentions on industry-related blogs and news. Initiatives under this objective include producing appealing and shareable content for their website/blog, networking with industry influencers for collaborations and amplifying PR outreach with industry-related publications.

Overall, these combined efforts aim to augment their brand reputation by improvising service quality, effectively handling social platforms and productively engaging within the industry.
  • ObjectiveObjectiveEnhance positive online presence to boost brand reputation
  • Key ResultKRGain a 15% increase in positive customer reviews on key platforms
  • TaskImprove customer service training for enhanced satisfaction
  • TaskImplement a post-purchase follow-up requesting reviews
  • TaskDevelop incentive programs encouraging reviews
  • Key ResultKRReduce negative social media mentions by 20% through proactive engagement
  • TaskCreate engaging content to increase positive interactions
  • TaskImplement rigorous social media sentiment monitoring
  • TaskProvide effective customer service via social media channels
  • Key ResultKRGenerate 10% more mentions in industry-related blogs and news articles
  • TaskProduce more newsworthy, shareable content for our website/blog
  • TaskIdentify and reach out to influencers in relevant industry for collaborations
  • TaskIncrease PR efforts with industry-related publications
Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

  • Use AI to draft a complete set of OKRs in seconds
  • Connect your OKRs and team goals to your project
  • Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
  • Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

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