OKR template to accelerate customer advocacy through our existing program

public-lib · Published 4 days ago

This OKR aims to accelerate customer advocacy through an existing program. It propounds different strategies to increase program participation, improve referral rates and magnify positive mentions on social media. Detailed plans include streamlined processes, robust marketing strategies, and offering incentives for registration and participation.

To boost program participation by 30% quarterly, the company intends to simplify application processes and implement a robust marketing strategy. Providing incentives for registrations and participation forms crucial part of the strategy. Accuracy, simplicity, and robust outflow of information would attract potential participants into the program.

Increasing each advocate's referral rate by 20% is also a major aim. Initiatives like incentives for each successful referral and personalised training for referral skills are subsets of the objective. Implementing a comprehensive referral tracking system would help in recognising areas for improvements and also in rewarding successful referrals.

The company aims to raise positive social media mentions by 25%. Improved customer services responses and weekly user interaction across all platforms are steps towards this end. Promotion of user-generated content campaigns could increase social footprints, thus driving up positive mentions.
  • ObjectiveObjectiveAccelerate customer advocacy through our existing program
  • Key ResultKRImprove program participation by 30% quarterly
  • TaskSimplify and streamline program application processes
  • TaskDevelop and implement a robust marketing strategy to promote program awareness
  • TaskOffer incentives to encourage registrations and sustained participation
  • Key ResultKRIncrease each advocate’s referral rate by 20%
  • TaskOffer incentives for each successful referral
  • TaskProvide personalized training to enhance referral skills
  • TaskImplement a comprehensive referral tracking system
  • Key ResultKRIncrease positive social media mentions by 25%
  • TaskImprove customer service responses on social media
  • TaskImplement a weekly user interaction initiative on all platforms
  • TaskPromote user-generated content campaigns
Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

  • Use AI to draft a complete set of OKRs in seconds
  • Connect your OKRs and team goals to your project
  • Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
  • Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

Related OKRs examples