5 customisable OKR examples for Documentation Process
What are Documentation Process OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
We've tailored a list of OKRs examples for Documentation Process to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Documentation Process OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Documentation Process OKRs examples
You will find in the next section many different Documentation Process Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to streamline and enhance documentation retrieval and maintenance process
- Streamline and enhance documentation retrieval and maintenance process
- Implement a reliable and user-friendly content editing system for easier maintenance
- Conduct user training for new system
- Research and identify suitable content editing systems
- Install and configure chosen content editing system
- Decrease time spent finding documents by 25% via an upgraded search system
- Implement an upgraded document search system
- Train employees on utilizing new search system
- Monitor and adjust system as needed
- Increase documentation accuracy by 30% through improved categorization and indexing
- Train staff on proper document indexing techniques
- Implement a standardized categorization system for all documents
- Conduct regular audits to ensure documentation accuracy
2. OKRs to implement AI to streamline documentation search and maintenance process
- Implement AI to streamline documentation search and maintenance process
- Integrate an AI-driven documentation search system with 90% accuracy within next quarter
- Procure an AI-driven documentation search system
- Implement and configure the system
- Train, test, and refine AI for 90% accuracy
- Reduce the time spent on documentation maintenance by 50% adopting AI
- Implement chosen AI tool into the workflow
- Research AI tools specialized in documentation maintenance
- Train staff to use AI software efficiently
- Train 100% of the team on the usage of AI tool for effective documentation access
- Schedule training sessions for all team members
- Follow up to ensure complete understanding
- Select appropriate AI tool for documentation access
3. OKRs to create a unified promo planning process for all Sales
- Create a unified promo planning process for all Sales
- Conduct 3 training sessions to ensure Sales Department understands the new process
- Set up three different training dates
- Follow up for feedback after each session
- Identify key points to cover in training sessions
- Achieve 90% positive feedback on the ease and clarity of the new process
- Regularly ask for and analyze feedback
- Conduct training sessions to fully understand new process
- Implement improvements based on feedback received
- Define and document 100% of the necessary steps for successful promo planning
- Compile steps into a comprehensive document guide
- Identify all steps involved in successful promo planning
- Write clear, concise descriptions for each step
4. OKRs to implement client service and review process
- Implement client service and review process
- Train all customer service representatives on the implemented process
- Develop a comprehensive training program on the implemented process
- Monitor and assess representatives' understanding and application of the process
- Schedule training sessions for all customer service representatives
- Achieve 95% satisfaction rate in client service reviews
- Create initiatives to promptly resolve client issues
- Regularly monitor and analyze customer feedback
- Implement comprehensive customer service training for all staff
- Develop client service and review process documentation by next month
- Draft, review and finalize documentation
- Gather necessary information and detail service procedures
- Determine needed documents for client service and review process
5. OKRs to enhance knowledge base of system, project, process for improved solution delivery
- Enhance knowledge base of system, project, process for improved solution delivery
- Document and standardize 3 main processes to reduce solution delivery time by 20%
- Document these processes in a standard format
- Implement changes uniformly across teams
- Identify 3 main processes for solution delivery enhancement
- Complete 100% of scheduled training sessions on company systems and projects
- Allocate adequate time to attend each training
- Review company schedule for all upcoming training sessions
- Follow through by attending every training session
- Implement 2 major improvements to current systems based on acquired knowledge
- Develop an action plan for implementing these improvements
- Identify two main improvements needed in current systems
- Execute the planned improvements to existing systems
Documentation Process OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Documentation Process OKRs in a strategy map
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Documentation Process OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to improve visibility on socials OKRs to enhance customer experience through improved operations and quality solutions OKRs to enhance satisfaction levels of IT Service Desk OKRs to develop proficiency in TypeScript OKRs to enhance client relationships through memorable Christmas gifts OKRs to triple our revenue growth
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.