Use Tability to generate OKRs and initiatives in seconds.
tability.ioWhat are Feedback Survey OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Feedback Survey to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Feedback Survey OKRs examples
You'll find below a list of Objectives and Key Results templates for Feedback Survey. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to establish comprehensive voice of customer reports
ObjectiveEstablish comprehensive voice of customer reports
KRImplement changes on identified areas and achieve 20% customer approval rate increase
Develop and implement changes based on identified areas- Identify specific areas needing improvement through customer feedback
- Monitor and measure customer approval rate after changes
- KRAnalyze survey responses and identify three main areas of improvement
- Compile and organize all survey responses
- Thoroughly assess each response to identify common issues
- Determine three main areas that require improvement
- KRConduct surveys reaching out to 75% of our customer base for feedback
- Distribute surveys using efficient communication channels
- Identify and segment 75% of the customer base for outreach
- Determine relevant survey topics and create a comprehensive questionnaire
OKRs to boost overall employee satisfaction levels
- ObjectiveBoost overall employee satisfaction levels
- KRImplement at least two employee suggested improvements
- Implement the two most effective and relevant suggestions
- Evaluate feasibility and impact of these proposed improvements
- Collect suggestions for improvement from all employees
- KRConduct 'satisfaction and feedback' survey from 90% of employees
- Design a comprehensive 'satisfaction and feedback' survey
- Analyze and report findings from completed surveys
- Distribute the survey to all employees
- KRAchieve a 20% improvement in employee satisfaction survey scores
- Develop solutions addressing survey feedback
- Implement regular team building activities
- Conduct regular anonymous employee satisfaction surveys
OKRs to validate employee experience in a new tool
- ObjectiveValidate employee experience in a new tool
- KRSurvey 80% of employees on their usage and feedback of the new tool
- Develop a feedback survey on the tool's usage and effectiveness
- Identify and list all employees who have used the new tool
- Distribute the survey and collect the responses from employees
- KRImplement 2 major suggestions from the feedback to improve the tool usability
- Execute the improvement plan and update the tool
- Identify the top 2 major suggestions from user feedback
- Develop a plan to incorporate these suggestions into the tool
- KRAchieve a 70% positive response rate for user experience on the tool
- Initiate a comprehensive user outreach campaign
- Improve tool functionality based on user feedback
- Implement regular user-friendly updates
OKRs to amplify the voice of our current customer base
- ObjectiveAmplify the voice of our current customer base
- KRImprove response rate on customer satisfaction reviews by 20%
- Introduce incentives for completed customer satisfaction reviews
- Optimize review request timing for increased engagement
- Send reminders for pending review completion
- KREngage 25% more customers in user experience surveys
- Boost survey advertisement across all media platforms
- Develop a compelling invitation for participation in surveys
- Offer incentives or rewards for survey participation
- KRIncrease customer feedback submission by 30%
- Implement a user-friendly feedback form on our website
- Offer incentives for customers who provide feedback
- Regularly promote the importance of customer feedback
OKRs to enhance customer experience by understanding our clients' valuation
- ObjectiveEnhance customer experience by understanding our clients' valuation
- KRAchieve 15% increase in customer satisfaction scores post-improvement implementation
- Adjust services based on feedback analysis
- Conduct analysis of received customer feedback
- Implement feedback collection system after improvements
- KRImprove client-identified areas by 30% based on survey results
- Review survey results identifying areas of improvement
- Implement the plan ensuring a 30% improvement
- Develop a strategic plan to address each area
- KRSurvey 80% clients on what they value in our service within 4 weeks
How to write your own Feedback Survey OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Feedback Survey OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Feedback Survey OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Feedback Survey OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to accelerate growth to reach a $33 mln yearly revenue target
- OKRs to achieve a weight loss of 1 lb
- OKRs to improve service recovery time in 2024
- OKRs to enhance ability to communicate affirmative responses effectively
- OKRs to enhance contribution to project outcomes
- OKRs to enhance proficiency and knowledge through ongoing professional development