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5 OKR examples for Feedback Survey

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What are Feedback Survey OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Feedback Survey to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect Feedback Survey OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

Feedback Survey OKRs examples

You'll find below a list of Objectives and Key Results templates for Feedback Survey. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to establish comprehensive voice of customer reports

  • ObjectiveEstablish comprehensive voice of customer reports
  • KRImplement changes on identified areas and achieve 20% customer approval rate increase
  • TaskDevelop and implement changes based on identified areas
  • TaskIdentify specific areas needing improvement through customer feedback
  • TaskMonitor and measure customer approval rate after changes
  • KRAnalyze survey responses and identify three main areas of improvement
  • TaskCompile and organize all survey responses
  • TaskThoroughly assess each response to identify common issues
  • TaskDetermine three main areas that require improvement
  • KRConduct surveys reaching out to 75% of our customer base for feedback
  • TaskDistribute surveys using efficient communication channels
  • TaskIdentify and segment 75% of the customer base for outreach
  • TaskDetermine relevant survey topics and create a comprehensive questionnaire

OKRs to boost overall employee satisfaction levels

  • ObjectiveBoost overall employee satisfaction levels
  • KRImplement at least two employee suggested improvements
  • TaskImplement the two most effective and relevant suggestions
  • TaskEvaluate feasibility and impact of these proposed improvements
  • TaskCollect suggestions for improvement from all employees
  • KRConduct 'satisfaction and feedback' survey from 90% of employees
  • TaskDesign a comprehensive 'satisfaction and feedback' survey
  • TaskAnalyze and report findings from completed surveys
  • TaskDistribute the survey to all employees
  • KRAchieve a 20% improvement in employee satisfaction survey scores
  • TaskDevelop solutions addressing survey feedback
  • TaskImplement regular team building activities
  • TaskConduct regular anonymous employee satisfaction surveys

OKRs to validate employee experience in a new tool

  • ObjectiveValidate employee experience in a new tool
  • KRSurvey 80% of employees on their usage and feedback of the new tool
  • TaskDevelop a feedback survey on the tool's usage and effectiveness
  • TaskIdentify and list all employees who have used the new tool
  • TaskDistribute the survey and collect the responses from employees
  • KRImplement 2 major suggestions from the feedback to improve the tool usability
  • TaskExecute the improvement plan and update the tool
  • TaskIdentify the top 2 major suggestions from user feedback
  • TaskDevelop a plan to incorporate these suggestions into the tool
  • KRAchieve a 70% positive response rate for user experience on the tool
  • TaskInitiate a comprehensive user outreach campaign
  • TaskImprove tool functionality based on user feedback
  • TaskImplement regular user-friendly updates

OKRs to amplify the voice of our current customer base

  • ObjectiveAmplify the voice of our current customer base
  • KRImprove response rate on customer satisfaction reviews by 20%
  • TaskIntroduce incentives for completed customer satisfaction reviews
  • TaskOptimize review request timing for increased engagement
  • TaskSend reminders for pending review completion
  • KREngage 25% more customers in user experience surveys
  • TaskBoost survey advertisement across all media platforms
  • TaskDevelop a compelling invitation for participation in surveys
  • TaskOffer incentives or rewards for survey participation
  • KRIncrease customer feedback submission by 30%
  • TaskImplement a user-friendly feedback form on our website
  • TaskOffer incentives for customers who provide feedback
  • TaskRegularly promote the importance of customer feedback

OKRs to enhance customer experience by understanding our clients' valuation

  • ObjectiveEnhance customer experience by understanding our clients' valuation
  • KRAchieve 15% increase in customer satisfaction scores post-improvement implementation
  • TaskAdjust services based on feedback analysis
  • TaskConduct analysis of received customer feedback
  • TaskImplement feedback collection system after improvements
  • KRImprove client-identified areas by 30% based on survey results
  • TaskReview survey results identifying areas of improvement
  • TaskImplement the plan ensuring a 30% improvement
  • TaskDevelop a strategic plan to address each area
  • KRSurvey 80% clients on what they value in our service within 4 weeks

Feedback Survey OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More Feedback Survey OKR templates

We have more templates to help you draft your team goals and OKRs.

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