5 customisable OKR examples for Feedback Survey
What are Feedback Survey OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Feedback Survey to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Feedback Survey OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Feedback Survey OKRs examples
You'll find below a list of Objectives and Key Results templates for Feedback Survey. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to establish comprehensive voice of customer reports
Establish comprehensive voice of customer reports
Implement changes on identified areas and achieve 20% customer approval rate increase
Develop and implement changes based on identified areas- Identify specific areas needing improvement through customer feedback
- Monitor and measure customer approval rate after changes
- Analyze survey responses and identify three main areas of improvement
- Compile and organize all survey responses
- Thoroughly assess each response to identify common issues
- Determine three main areas that require improvement
- Conduct surveys reaching out to 75% of our customer base for feedback
- Distribute surveys using efficient communication channels
- Identify and segment 75% of the customer base for outreach
- Determine relevant survey topics and create a comprehensive questionnaire
2. OKRs to boost overall employee satisfaction levels
- Boost overall employee satisfaction levels
- Implement at least two employee suggested improvements
- Implement the two most effective and relevant suggestions
- Evaluate feasibility and impact of these proposed improvements
- Collect suggestions for improvement from all employees
- Conduct 'satisfaction and feedback' survey from 90% of employees
- Design a comprehensive 'satisfaction and feedback' survey
- Analyze and report findings from completed surveys
- Distribute the survey to all employees
- Achieve a 20% improvement in employee satisfaction survey scores
- Develop solutions addressing survey feedback
- Implement regular team building activities
- Conduct regular anonymous employee satisfaction surveys
3. OKRs to validate employee experience in a new tool
- Validate employee experience in a new tool
- Survey 80% of employees on their usage and feedback of the new tool
- Develop a feedback survey on the tool's usage and effectiveness
- Identify and list all employees who have used the new tool
- Distribute the survey and collect the responses from employees
- Implement 2 major suggestions from the feedback to improve the tool usability
- Execute the improvement plan and update the tool
- Identify the top 2 major suggestions from user feedback
- Develop a plan to incorporate these suggestions into the tool
- Achieve a 70% positive response rate for user experience on the tool
- Initiate a comprehensive user outreach campaign
- Improve tool functionality based on user feedback
- Implement regular user-friendly updates
4. OKRs to amplify the voice of our current customer base
- Amplify the voice of our current customer base
- Improve response rate on customer satisfaction reviews by 20%
- Introduce incentives for completed customer satisfaction reviews
- Optimize review request timing for increased engagement
- Send reminders for pending review completion
- Engage 25% more customers in user experience surveys
- Boost survey advertisement across all media platforms
- Develop a compelling invitation for participation in surveys
- Offer incentives or rewards for survey participation
- Increase customer feedback submission by 30%
- Implement a user-friendly feedback form on our website
- Offer incentives for customers who provide feedback
- Regularly promote the importance of customer feedback
5. OKRs to enhance customer experience by understanding our clients' valuation
- Enhance customer experience by understanding our clients' valuation
- Achieve 15% increase in customer satisfaction scores post-improvement implementation
- Adjust services based on feedback analysis
- Conduct analysis of received customer feedback
- Implement feedback collection system after improvements
- Improve client-identified areas by 30% based on survey results
- Review survey results identifying areas of improvement
- Implement the plan ensuring a 30% improvement
- Develop a strategic plan to address each area
- Survey 80% clients on what they value in our service within 4 weeks
Feedback Survey OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Feedback Survey OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Feedback Survey OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to comprehensive inventory creation of Business-led IT services
- OKRs to enhance capabilities for physical security systems management
- OKRs to enhance infrastructure resilience and reliability
- OKRs to negotiate better pricing with vendors early in the project
- OKRs to enhance the quality and comprehensibility of technical documentation
- OKRs to improve documentation utilization
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.