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10 strategies and tactics for Technology

What is Technology strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Identifying the optimal Technology strategy can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.

You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.

How to write your own Technology strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Technology strategy examples

We've added many examples of Technology tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for implementing advanced analytical capabilities in the IDF ground force

  • ⛳️ Strategy 1: Develop a data-driven organisational culture

    • Train personnel in data science, machine learning, and software engineering
    • Create specialised roles focused on data analytics and management
    • Promote an organisational culture of inquiry and innovation
    • Establish continuous learning programmes based on data analysis
    • Facilitate regular workshops and seminars on data utilisation and analysis
    • Incentivise innovation with rewards for data-driven improvements
    • Foster an environment that encourages collaboration within and outside the organisation
    • Develop a mentorship programme pairing data experts with less experienced personnel
    • Encourage cross-departmental collaborations for holistic data insight
    • Involve personnel at all levels in data strategy development and feedback sessions

  • ⛳️ Strategy 2: Build comprehensive and secure data infrastructure

    • Develop standardised processes for data collection, storage, and management
    • Invest in building a secure and flexible hybrid cloud infrastructure
    • Enhance cybersecurity measures across all data storage systems
    • Establish clear protocols for data validation and cleaning
    • Deploy advanced tools for data analytics and artificial intelligence
    • Consolidate data from all sources into an integrated system
    • Create intuitive dashboards and user interfaces for data interaction
    • Set standards for data quality and reliability
    • Develop and implement new data collection sensors as needed
    • Regularly review and upgrade technology to meet evolving needs

  • ⛳️ Strategy 3: Collaborate with external partners for innovative solutions

    • Establish partnerships with academia for research and development
    • Collaborate with industry experts to adopt best practices
    • Work with other IDF branches to share insights and resources
    • Engage intelligence agencies for enhanced threat prediction capabilities
    • Form joint task forces for specific analytical projects
    • Organise regular knowledge exchange sessions with partners
    • Participate in international forums and conferences on data analytics
    • Co-develop solutions with partners to address specific challenges
    • Invest in joint training programmes with academic institutions
    • Include external stakeholders in periodic strategy reviews and feedback
data-driven-culturesecurity-infrastructuredata-analystcybersecurity-specialistdata-science-teamit-infrastructure-team
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Strategies and tactics for becoming the Most Trusted and Customer-Centric Financial Institution

  • ⛳️ Strategy 1: Develop tailored banking solutions

    • Conduct comprehensive market research to understand customer segments and their needs
    • Analyse customer data to identify preferences and personalise offerings
    • Create flexible banking products that adapt to varying customer needs
    • Enhance services with tailored customer support options
    • Provide regular training for staff on personalisation techniques
    • Develop feedback mechanisms to refine and enhance tailored solutions
    • Set up cross-functional teams to drive innovation in product development
    • Explore partnerships with fintech firms to enhance offerings
    • Implement a customer relationship management system for better customer insights
    • Monitor and evaluate the impact of personalised solutions on customer satisfaction

  • ⛳️ Strategy 2: Enhance communication and transparency

    • Use clear and simple language in all customer communications
    • Improve online platforms to offer easily accessible information on products and services
    • Train customer service representatives to provide accurate and clear information
    • Implement proactive communication strategies to keep customers informed about changes
    • Develop a FAQ section on the website to address common customer queries
    • Create informative and engaging content about banking services and products
    • Regularly update customers on security measures and privacy policies
    • Host regular webinars and workshops to educate customers on financial management
    • Incorporate customer feedback into communication strategies
    • Evaluate the effectiveness of communication strategies through customer surveys

  • ⛳️ Strategy 3: Leverage innovative technology

    • Invest in the latest technology to enhance digital banking platforms
    • Ensure mobile and online platforms offer a seamless user experience
    • Implement AI and data analytics to personalise customer interactions
    • Automate routine transactions to improve service efficiency
    • Offer virtual financial advice through secure digital channels
    • Regularly update digital platforms to incorporate customer feedback
    • Provide robust security features to protect customer data and build trust
    • Integrate chatbots for 24/7 customer assistance
    • Organise regular digital literacy sessions for customers
    • Continuously monitor and upgrade technology to stay ahead of market trends
personalizationtechnologycustomer-service-representativedata-analystinnovation-teamcommunication-team
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Strategies and tactics for enhancing Customer-Centric Approach at Dashen Bank

  • ⛳️ Strategy 1: Enhance personalisation through advanced analytics

    • Employ advanced data analytics to segment customers based on behaviours and preferences
    • Conduct regular customer surveys to gather data on changing needs and preferences
    • Develop tailored banking products and services for different customer segments
    • Integrate a CRM system to track and personalise every customer interaction
    • Leverage customer data to offer personalised marketing campaigns
    • Utilise AI-driven personalisation tools to recommend products and services
    • Create personalised customer journey maps to improve the customer experience
    • Implement a feedback loop to continually refine personalisation efforts
    • Collaborate with cross-functional teams to ensure alignment in personalisation strategies
    • Set and monitor KPIs to measure the effectiveness of personalisation efforts

  • ⛳️ Strategy 2: Improve transparency and communication across all channels

    • Develop standard templates for all customer communications to ensure consistency
    • Create an educational content library consisting of FAQs, tutorials, and guides
    • Ensure all communication channels provide clear information on products and fees
    • Regularly update customers on changes to products or fees through multiple channels
    • Establish a centralised CRM to enhance tracking of customer interactions
    • Train staff on clear and effective communication techniques
    • Provide transparent customer service guidelines across digital and branch channels
    • Implement a feedback mechanism for customers to rate communication clarity
    • Benchmark against industry best practices for clarity and transparency
    • Monitor customer satisfaction and confusion indexes to fine-tune communication strategies

  • ⛳️ Strategy 3: Streamline processes to boost efficiency and digital engagement

    • Map current customer journey processes to identify bottlenecks and inefficiencies
    • Implement lean methodologies to streamline workflows and reduce wait times
    • Invest in technology to automate key customer service functions
    • Enhance mobile and digital platforms to provide seamless service access
    • Develop a user-focused design for digital banking interfaces
    • Increase cloud infrastructure investment to support more scalable digital solutions
    • Implement real-time performance tracking tools to monitor service efficiency
    • Create cross-training programs to enhance staff efficiency in multiple roles
    • Use AI tools for proactive customer support and issue resolution
    • Benchmark digital engagement levels against competitors to identify areas for improvement
personalisationtransparencydata-analystcustomer-service-representativemarketing-teamit-team
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Strategies and tactics for developing internal business strategy for a Technology Service line

  • ⛳️ Strategy 1: Enhance technology compliance

    • Conduct a comprehensive audit of current technology compliance status
    • Establish clear compliance standards aligned with healthcare regulations
    • Implement a continuous monitoring system for compliance adherence
    • Educate staff on compliance best practices through regular workshops
    • Develop a centralised repository for compliance documentation
    • Integrate compliance checks into all technology procurement processes
    • Create a compliance task force to oversee enforcement and updates
    • Perform regular compliance risk assessments and analyses
    • Engage third-party auditors for unbiased compliance evaluation
    • Facilitate transparent reporting of compliance status to stakeholders

  • ⛳️ Strategy 2: Improve assessment processes

    • Define a standardised framework for technology assessments
    • Train teams on effective assessment methodologies and tools
    • Utilise advanced analytics to drive insightful assessment outcomes
    • Schedule regular assessment intervals for all technology operations
    • Gather feedback from staff and clients to refine assessment criteria
    • Deploy assessment software to ensure efficient data collection
    • Coordinate with compliance teams to align assessment objectives
    • Create a feedback loop to continuously improve assessment processes
    • Establish clear reporting channels for assessment results
    • Promote a culture of transparency in revealing assessment findings

  • ⛳️ Strategy 3: Strengthen business intelligence capabilities

    • Conduct a needs analysis to identify intelligence gaps
    • Invest in advanced BI tools and training for staff
    • Establish key performance metrics to drive BI focus
    • Streamline data integration from multiple healthcare sources
    • Develop a dashboard for real-time decision-making insights
    • Encourage cross-departmental collaboration for data sharing
    • Set up regular BI review meetings to discuss data-driven strategies
    • Pilot BI implementation projects in select units before wider rollout
    • Secure buy-in from leadership for funding BI initiatives
    • Monitor and adapt BI strategies based on evolving technical trends
technology-compliancebusiness-intelligencecompliance-officerbusiness-intelligence-analystcompliance-teambusiness-intelligence-team
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Strategies and tactics for achieving cost efficiency and savings from technology

  • ⛳️ Strategy 1: Conduct a comprehensive technology audit

    • Identify all current technology assets and resources
    • Evaluate the utilisation rates of current technologies
    • Assess the effectiveness and performance of existing systems
    • Identify redundant or obsolete systems that could be eliminated
    • Examine current technology costs and spending patterns
    • Highlight integration issues and inefficiencies
    • Gather feedback from staff about technology pain points
    • Identify potential areas for automation and modernization
    • Calculate potential cost savings from system consolidation
    • Develop a report summarising audit findings and opportunities

  • ⛳️ Strategy 2: Optimise technology utilisation

    • Develop a training program to enhance employee technology skills
    • Promote a cloud-first strategy to reduce on-site infrastructure
    • Implement remote work tools to minimise costs
    • Adopt software solutions with flexible licensing options
    • Regularly review and update technology usage policies
    • Utilise data analytics to drive business efficiencies
    • Encourage the use of open-source software when applicable
    • Monitor software adoption rates and user feedback
    • Implement energy-efficient technologies and practices
    • Schedule routine technology optimisation reviews

  • ⛳️ Strategy 3: Negotiate contracts and leverage strategic partnerships

    • Review all existing contracts with technology vendors
    • Identify high-cost contracts and negotiate better rates
    • Seek volume purchasing agreements for software/licenses
    • Invest in strong vendor relationship management
    • Consider forming alliances with other organisations for bulk purchasing
    • Attend industry trade shows and conferences for networking
    • Evaluate benefits of collaborative technology projects
    • Regularly review market rates for technology services
    • Incorporate performance-based clauses in technology contracts
    • Establish a procurement process for continuous cost checking
cost-efficiencytechnology-savingsit-managerprocurement-specialisttechnology-audit-teamvendor-management-team
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Strategies and tactics for reviewing and Preparing A Strategic Plan

  • ⛳️ Strategy 1: Ensure financial sustainability

    • Conduct a thorough financial audit to understand the current financial position
    • Identify key revenue streams and develop strategies to enhance them
    • Establish an emergency fund to safeguard against unforeseen financial challenges
    • Create a budget that includes a focus on reducing costs in areas with minimal impact on quality
    • Negotiate with suppliers for better pricing on raw materials
    • Explore avenues for expanding market reach both domestically and internationally
    • Invest in training programmes for the sales team to improve sales performance
    • Analyse customer data to better understand preferences and optimize product offerings
    • Monitor financial KPIs regularly to ensure alignment with sustainability goals
    • Seek potential partnerships with complementary brands to enhance revenue

  • ⛳️ Strategy 2: Leverage technology as an enabler

    • Implement a robust ERP system to streamline supply chain and inventory management
    • Invest in advanced processing machinery to increase production efficiency
    • Utilise data analytics tools for better market and consumer insights
    • Adopt cloud-based solutions for secure and efficient data management
    • Drive e-commerce growth by enhancing the online store interface and user experience
    • Implement a mobile app for easy customer access to product information and orders
    • Automate repetitive tasks to allow employees to focus on high-value activities
    • Stay up-to-date with digital marketing trends to enhance online presence
    • Train staff on new technologies to maximise utilisation and minimise downtime
    • Collaborate with tech partners to identify innovative solutions for product tracking

  • ⛳️ Strategy 3: Enhance operational efficiency

    • Conduct a comprehensive review of current processes to identify bottlenecks
    • Implement lean manufacturing principles to reduce waste and improve efficiency
    • Standardise operating procedures across all departments
    • Invest in employee training programs focusing on operational improvement
    • Regularly review supplier relationships to ensure timely delivery of quality raw materials
    • Establish a cross-functional team to improve communication and streamline operations
    • Implement real-time tracking for inventory and deliveries
    • Create a continuous improvement culture with regular feedback loops
    • Set measurable targets for production efficiency and monitor progress
    • Ensure compliance with all industry regulations to avoid operational disruptions

  • ⛳️ Strategy 4: Strengthen stakeholder management

    • Map all key stakeholders and develop tailored engagement plans
    • Use regular surveys and feedback mechanisms to gauge stakeholder needs and satisfaction
    • Organise quarterly meetings with key suppliers to maintain strong relationships
    • Develop a corporate social responsibility plan to enhance community engagement
    • Communicate transparently about business changes and developments with stakeholders
    • Build a loyalty program for customers to enhance retention
    • Engage with industry associations for broader influence and insight
    • Regularly update shareholders with performance briefings and future plans
    • Create partnership opportunities with local farms for sustainable raw material supply
    • Establish a stakeholder advisory board to drive engagement and provide strategic input
financial-sustainabilitytechnology-integrationfinancial-analystsupply-chain-managersales-teamit-department
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Strategies and tactics for integrating technology into classroom lessons

  • ⛳️ Strategy 1: Incorporate interactive apps and tools

    • Research and select a list of educational apps relevant to the subject
    • Conduct trials with different apps to evaluate effectiveness
    • Introduce apps gradually, starting with a classroom demonstration
    • Align app content with the curriculum learning objectives
    • Provide students with guides on how to use each app effectively
    • Schedule regular app usage in lesson plans to ensure consistent integration
    • Gather student feedback on the effectiveness and enjoyment of each app
    • Adjust app usage based on feedback and learning outcomes
    • Offer additional resources or tutorials for apps used in class
    • Track student progress through app analytics to tailor support

  • ⛳️ Strategy 2: Utilise digital collaboration platforms

    • Identify suitable digital platforms for collaborative projects
    • Ensure all students have access to the chosen platform
    • Create guidelines for digital collaboration and netiquette
    • Designate specific projects using the digital platforms
    • Set clear objectives for the use of technology in collaboration
    • Monitor and support student interactions on the platform
    • Encourage feedback and sharing of work via the platform
    • Facilitate peer reviews and collaborative editing features
    • Evaluate platform effectiveness and student engagement
    • Adjust assignments and platform use based on evaluations

  • ⛳️ Strategy 3: Implement gamified learning experiences

    • Select subjects or topics that lend themselves well to gamification
    • Research and choose educational games or platforms that align with the curriculum
    • Introduce gaming elements such as challenges or point systems into lessons
    • Explain the educational value of each game to students and parents
    • Encourage student participation through incentives or rewards
    • Incorporate reflective activities post-gameplay for deeper learning
    • Adapt challenges and levels based on student performance and feedback
    • Organise team-based games to promote collaboration
    • Gather student feedback on engagement and understanding
    • Continuously adjust the gaming strategy based on student feedback and outcomes
educational-appsdigital-collaborationteachertechnology-integratorcurriculum-teamit-support-team
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Strategies and tactics for developing a geospatial data and surveying roadmap for mining operations

  • ⛳️ Strategy 1: Implement drone technology in mining operations

    • Develop a detailed project plan outlining the staged approach for drone deployment across 11 mines
    • Conduct initial pilot projects at two mines to test DJI autonomous drones and gather data
    • Establish a remote drone operation centre to oversee and control the drones' activities
    • Train staff across all 11 mines in drone operation and geospatial data interpretation
    • Integrate drone-collected data into existing mine operational systems
    • Create protocols for regular drone maintenance and data management
    • Develop a responsive support system for drone-related issues and troubleshooting
    • Evaluate the performance and outcomes of initial deployments to refine further stages
    • Secure necessary permissions and certifications for drone operations in mining areas
    • Establish partnerships with experienced drone operators for best practices and technology sharing

  • ⛳️ Strategy 2: Enhance geospatial data management and visualisation

    • Select and implement a robust geospatial manager software compatible with mine data
    • Digitize existing pit models and import them into the selected geospatial manager
    • Develop new digital pit models using data from drone surveys
    • Facilitate training sessions on using geospatial manager software for relevant staff
    • Create custom dashboards for real-time data visualisation and analysis
    • Integrate geospatial data into predictive modelling tools for enhanced decision-making
    • Establish clear data governance policies to ensure data integrity and security
    • Regularly update and review geospatial data to maintain current and accurate records
    • Collaborate with software vendors to stay updated on new features and technologies
    • Design feedback loops to continuously improve geospatial data processes and outputs

  • ⛳️ Strategy 3: Foster partnerships with traditional owners and promote sustainable practices

    • Engage with traditional owners to co-create digital twin models reflecting cultural values
    • Hold collaborative workshops to explore ways the technology can benefit traditional communities
    • Develop educational initiatives to involve traditional owners in geospatial technologies
    • Seek mutually beneficial agreements aligning mining operations with cultural preservation
    • Establish communication channels for ongoing dialogue and feedback with traditional owners
    • Utilise digital twin models to simulate scenarios and improve environmental impact assessments
    • Leverage drone technology to reduce physical disturbances and lower the environmental footprint
    • Implement continuous monitoring systems to track the impact of mining on local ecosystems
    • Promote transparent reporting of environmental and community engagement initiatives
    • Regularly review and adjust strategies to maintain alignment with sustainable development goals
drone-technologygeospatial-datadrone-operatordata-analystoperations-teamenvironmental-management-team
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Strategies and tactics for learning English at A2 level with artificial intelligence

  • ⛳️ Strategy 1: Utilise AI-powered language apps

    • Download language learning apps like Duolingo or Babbel that use AI to personalise learning
    • Set a daily goal of completing at least one lesson in the app
    • Use the app’s voice recognition feature to practice pronunciation
    • Engage with the app’s chatbot feature to practice conversational skills
    • Utilise spaced repetition features for vocabulary retention
    • Assess your progress weekly using the app’s built-in tests
    • Join the app’s community forums for additional practice and support
    • Focus on interactive exercises and games for an engaging learning experience
    • Set reminders on your phone to maintain a consistent study schedule
    • Evaluate any free vs paid plan to find features that suit your learning needs

  • ⛳️ Strategy 2: Engage with AI-chatbots for language practice

    • Find AI chatbots designed for language learning such as Replika
    • Initiate daily conversations with the chatbot focusing on everyday topics
    • Ask the chatbot to correct your grammar and provide feedback
    • Use the chatbot to practice writing simple sentences
    • Request vocabulary explanations from the chatbot
    • Engage in role-play scenarios with the chatbot for real-life practice
    • Use the chatbot to practice listening by playing the text-to-speech options
    • Keep a journal of chatbot conversations to track improvement
    • Challenge yourself with new conversation topics weekly
    • Utilise the chatbot to learn colloquial and informal language

  • ⛳️ Strategy 3: Access AI-generated language content

    • Subscribe to AI-curated content platforms like LingQ
    • Select English articles and videos at the A2 level for comprehension practice
    • Use integrated dictionaries to understand unfamiliar words
    • Practice reading one short article per day using the platform
    • Listen to AI-generated podcasts or audio articles to improve listening skills
    • Participate in quizzes and exercises related to the articles
    • Use text-to-speech features to mimic native pronunciation
    • Track your reading and listening streaks using the platform’s analytics
    • Engage with interactive transcripts to assist with reading and listening comprehension
    • Set learning milestones and celebrate when you achieve them
ai-powered-learninglanguage-practicelanguage-learnertechnology-facilitatorlanguage-development-teamai-technology-team
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Strategies and tactics for implementing a Robust Collection Strategy for Michu Digital Lending

  • ⛳️ Strategy 1: Enhance communication channels

    • Implement a multi-channel communication strategy including mobile apps, email, and WhatsApp alongside SMS
    • Develop personalised communication scripts for different stages of the repayment process
    • Introduce automated reminders for upcoming due dates via multiple platforms
    • Utilise data analytics to tailor communication frequency and content to individual borrower behaviour
    • Train customer service representatives to handle more complex queries through call centres
    • Implement feedback mechanisms to refine and improve communication strategies continually
    • Diversify language options to cater to diverse linguistic groups among clients
    • Incorporate educational content about financial management in communications
    • Ensure consistent branding and tone across all communication channels
    • Encourage timely payments by integrating rewards or incentives for early repayments

  • ⛳️ Strategy 2: Decentralise collection activities

    • Set up regional collection hubs to bring collection activities closer to borrowers
    • Recruit and train local collection agents familiar with regional languages and cultures
    • Implement a tiered collection approach based on the severity of overdue accounts
    • Foster partnerships with local co-operatives or associations for collection support
    • Utilise mobile payment services extensively to allow easier payment for borrowers
    • Monitor collection performance regionally to identify trends and improve strategies
    • Incorporate geolocation data to better assign and schedule field collections
    • Create regional collection targets and track progress through key performance indicators
    • Regularly conduct community engagement activities to build trust with local borrowers
    • Develop a scalable model to easily replicate the decentralised collection framework in new regions

  • ⛳️ Strategy 3: Leverage technology to improve collection efficiency

    • Adopt machine learning algorithms to predict potential defaults and prioritise follow-ups
    • Integrate a robust CRM system for effective tracking of communication and repayment history
    • Develop a mobile app for borrowers to check balances, receive notifications, and make payments
    • Utilise AI-powered chatbots for routine collection inquiries and payment processing
    • Implement data-driven insights to customise repayment plans tailored to borrower needs
    • Enable real-time data sharing between collection centres and central office for better coordination
    • Regularly update the tech platform to improve security and user experience
    • Capture customer feedback digitally to refine collection process continually
    • Create interactive dashboards for collection agents to track their performance
    • Conduct ongoing training programs to keep staff abreast with the latest technology tools
communicationdecentralizationcustomer-service-representativecollection-agenttechnology-teamcollection-team
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How to track your Technology strategies and tactics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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