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OKR template to implement a CRM system to efficiently track partner journey and KPIs

public-lib · Published 3 months ago

Your OKR template

This OKR focuses on the implementation of a CRM system designed for the efficient tracking of both partner journey and KPIs. The first objective is geared towards training approximately 70% of the sales team to use the CRM system proficiently by the end of week 8. The team will facilitate a series of detailed CRM training sessions and proficiency testing to achieve this.

The second objective is centred on ensuring that the CRM system is capable of accurately measuring at least five important business KPIs by week 6. This will involve identification of the key business KPIs to be tracked, implementation of requisite changes by week 6, and rigorous testing of the system's ability to measure these KPIs accurately.

The third objective targets the creation of a functional CRM model that can keep track of partner interactions effectively by week 4. To accomplish this, the organisation will design a prototype of the proposed CRM model, implement and test it for efficiency. It also aims to identify the necessary features required to effectively track partner interactions.

The entire OKR is about augmenting business relationships and improving business intelligence through the effective management and utilization of CRM systems. Training and allocating resources to ensure satisfactory usability, as well as incorporating essential business metrics are key approaches to achieving these set goals.
  • ObjectiveObjectiveImplement a CRM system to efficiently track partner journey and KPIs
  • Key ResultKRTrain 70% of the sales team to proficiently use the CRM system by week 8
  • TaskSchedule detailed CRM training sessions by week 4
  • TaskIdentify 70% of the sales team for CRM training
  • TaskAccomplish proficiency testing by week 8
  • Key ResultKREnsure CRM system measures at least 5 essential business KPIs accurately by week 6
  • TaskIdentify 5 key business KPIs important for the CRM system
  • TaskImplement changes by week 6 if required
  • TaskTest CRM's ability to accurately measure these KPIs
  • Key ResultKRDevelop a functional CRM model that can track partner interactions by week 4
  • TaskDesign a prototype of the CRM model
  • TaskImplement and test the CRM model
  • TaskIdentify necessary features to track partner interactions
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Step 1. Sign up for a free Tability account

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Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
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Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

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