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OKR template to boost usage rates of our key product among existing customers

public-lib · Published 7 months ago

Your OKR template

The overall aim of the OKR is to enhance the usage rates of a key product among existing clients. This objective will be pursued through several key measures. First, customer feedback on the product will be gathered and analyzed to enhance the product by 10%. This objective will be achieved by implementing changes based on analyzed feedback, analyzing received feedback for common issues and suggestions, as well as sending out surveys to customers to collect feedback.

The second objective is to accomplish a 15% rise in product usage among current customers. This will be attained by deploying a client engagement campaign through email and social media and offering incentives like discounts or rewards for increased product use. Additionally, current product features will be enhanced based on user feedback and updates will be announced.

The third aim is to carry out three product education webinars, targeting at least half of the current customer base. This objective is to be achieved by reviewing webinar attendance and feedback for improvements, identifying topics that pique customer interest for each webinar, and marketing these webinars to existing customers via email and social media.

Overall, the OKR focuses on harnessing customer feedback and enhancing engagement to increase the usage rates of the key product among existing customers. Tactical initiatives involving surveys, webinars, marketing campaigns, and incentive programs are deployed to achieve this goal.
  • ObjectiveObjectiveBoost usage rates of our key product among existing customers
  • Key ResultKRGather and analyse customer feedback for the product to improve it by 10%
  • TaskImplement changes based on the analyzed feedback
  • TaskAnalyze received feedback for common issues and suggestions
  • TaskSend out surveys to customers to collect feedback on the product
  • Key ResultKRAchieve a 15% increase in product usage among current customers
  • TaskImplement a customer engagement campaign via email and social media
  • TaskProvide incentives for increased product use, like discounts or rewards
  • TaskEnhance product features based on user feedback and announce updates
  • Key ResultKRExecute 3 product education webinars reaching at least 50% of current customers
  • TaskReview webinar attendance and feedback for improvement
  • TaskIdentify topics that spark customer interest for each webinar
  • TaskMarket webinars to current customers via email and social media
Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

  • Use AI to draft a complete set of OKRs in seconds
  • Connect your OKRs and team goals to your project
  • Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Tability Import Options

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Copy from the template

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Importing from text

Now, just click on Import from text and let the magic happen.

Tability editor with imported content

Once your example is in the plan editor, you will be able to:

  • Edit the objectives, key results, and tasks
  • Click on the target 0 → 100% to set better target
  • Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

Publish import

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

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