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tability.ioWhat are It Network Operations Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Network Operations Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
It Network Operations Team OKRs examples
You'll find below a list of Objectives and Key Results templates for It Network Operations Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance efficiency of IT Support and IT Network operations
- ObjectiveEnhance efficiency of IT Support and IT Network operations
- KRReduce average resolution time for IT issues by 15%
- Implement a more efficient ticketing system
- Streamline communication within IT department
- Provide additional training for IT staff
- KRImprove IT network uptime to 99.5%
- Implement a real-time monitoring system
- Develop comprehensive network redundancy strategies
- Upgrade networking equipment to latest, high-end models
- KRTrain IT staff on latest 2 network technologies for better issue-resolution
- Identify two latest key network technologies for training purposes
- Assign IT staff to complete these technology trainings
- Organize training sessions regarding these technologies
OKRs to enhance SIEM visibility via diversified log monitoring
- ObjectiveEnhance SIEM visibility via diversified log monitoring
- KRIncrease log correlation effectiveness by 20% to improve threat detection
- Train team on efficient threat detection methods
- Regularly monitor and adjust correlation rules
- Implement advanced log correlation strategies
- KRDetect and add logs from 100% of currently unmonitored network devices
- Identify all currently unmonitored network devices
- Implement logging mechanism on each unmonitored device
- Verify logs are correctly setup and functioning
- KRIncorporate 30% more diverse log sources into the SIEM system
OKRs to enhance the efficiency and resilience of our IT infrastructure
- ObjectiveEnhance the efficiency and resilience of our IT infrastructure
- KRReduce server response time by 15%
- Optimize server software and remove unnecessary applications
- Implement efficient load balancing strategies
- Upgrade server hardware for increased processing speed
- KRIncrease network uptime to 99.95%
- Implement redundant technology to reduce single points of failure
- Schedule regular maintenance and infrastructure inspections
- Improve incident response and recovery strategies
- KRImplement a disaster recovery plan and test its effectiveness
- Train staff on executing the recovery plan
- Regularly test and revise the plan's effectiveness
- Develop a comprehensive disaster recovery plan
OKRs to securely integrate Code42 and Abnormal Security with existing operations
- ObjectiveSecurely integrate Code42 and Abnormal Security with existing operations
- KRDevelop, test, and validate 3 playbooks for Abnormal Security integration
- Write codes for 3 Abnormal Security integration playbooks
- Validate the effectiveness and efficiency of each playbook
- Test the functionality of all 3 playbooks
- KRDefine and document 3 playbooks for Code42 integration without security breaches
- Ensure secure procedures are incorporated into guides
- Document the integration process explicitly
- Identify necessary features for Code42 integration playbooks
- KRMeasure and ensure 90% of staff are trained on the new playbooks implementation
- Schedule and conduct training sessions with staff members
- Conduct surveys or tests to confirm 90% staff training completion
- Develop extensive training modules for new playbooks implementation
OKRs to enhance the reliability and efficiency of our infrastructure
- ObjectiveEnhance the reliability and efficiency of our infrastructure
- KRIncrease server response time by 20% for faster processing
- Optimize application code to reduce processing time
- Upgrade server hardware for improved performance
- Implement effective load balancing techniques
- KRImplement an upgrade to the latest networking technology, improving speed by 25%
- KRAchieve a 15% decrease in system downtime incidents
- Implement a robust incident response plan
- Provide routine maintenance and updates to system software
- Assess system regularly for potential vulnerabilities and areas of improvement
How to write your own It Network Operations Team OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
It Network Operations Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your It Network Operations Team OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Network Operations Team OKR templates
We have more templates to help you draft your team goals and OKRs.
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