Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are Consumer Feedback OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We have curated a selection of OKR examples specifically for Consumer Feedback to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Consumer Feedback OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Consumer Feedback OKRs examples
You will find in the next section many different Consumer Feedback Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to enhance proficiency in answering sales pitches
ObjectiveEnhance proficiency in answering sales pitches
KRAttend two industry-specific sales response training sessions- KRPractice with 10 different mock sales pitches weekly
Identify 10 diverse sales scenarios to role-play each week- Document outcomes, feedback, and improvements after each pitch
- Allocate specific time weekly for mock sales pitch practice
- KRAchieve a 15% increase in positive consumer feedback on response efficiency
- Implement comprehensive customer service training for staff
- Regularly review and improve communication channels
- Streamline response processes for quicker turnaround
OKRs to validate MVP's success with the target audience
- ObjectiveValidate MVP's success with the target audience
- KRObtain a 70% positive feedback rate from potential customers about the MVP
- Engage with customers to encourage feedback submission
- Develop and implement a customer feedback system for MVP
- Regularly analyze feedback and make necessary improvements
- KRConduct 50 customer interviews to assess their interest in our MVP
- Conduct the customer interviews
- Create a questionnaire to assess MVP interest
- Identify 50 existing customers for the interview
- KRIdentify and address top three riskiest assumptions via weekly product testing sessions
- Determine top three riskiest assumptions
- Organize weekly product testing sessions
- Evaluate and mitigate identified risks
Consumer Feedback OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Consumer Feedback OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to achieve consistent delivery of a high-quality application
- OKRs to improve front-end functionalities of the ship monitoring system
- OKRs to enhance productivity and discipline to reach designated goals
- OKRs to implement client service and review process
- OKRs to improve leadership skills and knowledge
- OKRs to boost app user engagement and increase application downloads