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9 strategies and tactics for Information Technology

What is Information Technology strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Information Technology strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

How to write your own Information Technology strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Information Technology strategy examples

You'll find below a list of Information Technology tactics. We also included action items for each template to make it more practical and useful.

Strategies and tactics for increasing awareness of staff training on International Safety Goals (ISG)

  • ⛳️ Strategy 1: Create an informative campaign

    • Design informational pamphlets on ISG
    • Distribute pamphlets at strategic locations within the organisation
    • Create posters highlighting key ISGs and display them in common areas
    • Develop a short educational video explaining ISGs
    • Schedule staff meetings to introduce ISG concepts
    • Incorporate ISG topics in staff newsletters
    • Use email blasts to remind staff of training opportunities
    • Launch a monthly quiz about ISG to enhance engagement
    • Invite an expert to give a seminar on ISG
    • Organise an ISG awareness week with themed activities

  • ⛳️ Strategy 2: Integrate ISG into regular training

    • Include ISG topics in existing mandatory training sessions
    • Create an online ISG module for remote learning
    • Schedule regular refreshment courses on ISG
    • Appoint ISG Champions to promote training in their departments
    • Review and update training materials to align with ISG
    • Track attendance and completion of ISG training
    • Encourage participation through gamification elements
    • Provide incentives for staff completing ISG training
    • Collect feedback on ISG training sessions to improve content
    • Publicly recognise teams with high ISG training participation

  • ⛳️ Strategy 3: Utilise technology to enhance awareness

    • Develop a dedicated ISG information portal
    • Create a mobile app with ISG resources and notifications
    • Set up ISG discussion forums for staff interaction
    • Organise webinars featuring experts on ISG topics
    • Send push notifications with key ISG updates
    • Use social media to share ISG success stories within the organisation
    • Implement virtual reality scenarios for interactive ISG training
    • Create a resource library with ISG-related articles and tools
    • Host live Q&A sessions on ISG-related queries
    • Use digital signage in common areas to display ISG tips
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Strategies and tactics for implementing advanced analytical capabilities in the IDF ground force

  • ⛳️ Strategy 1: Develop a data-driven organisational culture

    • Train personnel in data science, machine learning, and software engineering
    • Create specialised roles focused on data analytics and management
    • Promote an organisational culture of inquiry and innovation
    • Establish continuous learning programmes based on data analysis
    • Facilitate regular workshops and seminars on data utilisation and analysis
    • Incentivise innovation with rewards for data-driven improvements
    • Foster an environment that encourages collaboration within and outside the organisation
    • Develop a mentorship programme pairing data experts with less experienced personnel
    • Encourage cross-departmental collaborations for holistic data insight
    • Involve personnel at all levels in data strategy development and feedback sessions

  • ⛳️ Strategy 2: Build comprehensive and secure data infrastructure

    • Develop standardised processes for data collection, storage, and management
    • Invest in building a secure and flexible hybrid cloud infrastructure
    • Enhance cybersecurity measures across all data storage systems
    • Establish clear protocols for data validation and cleaning
    • Deploy advanced tools for data analytics and artificial intelligence
    • Consolidate data from all sources into an integrated system
    • Create intuitive dashboards and user interfaces for data interaction
    • Set standards for data quality and reliability
    • Develop and implement new data collection sensors as needed
    • Regularly review and upgrade technology to meet evolving needs

  • ⛳️ Strategy 3: Collaborate with external partners for innovative solutions

    • Establish partnerships with academia for research and development
    • Collaborate with industry experts to adopt best practices
    • Work with other IDF branches to share insights and resources
    • Engage intelligence agencies for enhanced threat prediction capabilities
    • Form joint task forces for specific analytical projects
    • Organise regular knowledge exchange sessions with partners
    • Participate in international forums and conferences on data analytics
    • Co-develop solutions with partners to address specific challenges
    • Invest in joint training programmes with academic institutions
    • Include external stakeholders in periodic strategy reviews and feedback
data-driven-culturesecurity-infrastructuredata-analystcybersecurity-specialistdata-science-teamit-infrastructure-team
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Strategies and tactics for becoming the Most Trusted and Customer-Centric Financial Institution

  • ⛳️ Strategy 1: Develop tailored banking solutions

    • Conduct comprehensive market research to understand customer segments and their needs
    • Analyse customer data to identify preferences and personalise offerings
    • Create flexible banking products that adapt to varying customer needs
    • Enhance services with tailored customer support options
    • Provide regular training for staff on personalisation techniques
    • Develop feedback mechanisms to refine and enhance tailored solutions
    • Set up cross-functional teams to drive innovation in product development
    • Explore partnerships with fintech firms to enhance offerings
    • Implement a customer relationship management system for better customer insights
    • Monitor and evaluate the impact of personalised solutions on customer satisfaction

  • ⛳️ Strategy 2: Enhance communication and transparency

    • Use clear and simple language in all customer communications
    • Improve online platforms to offer easily accessible information on products and services
    • Train customer service representatives to provide accurate and clear information
    • Implement proactive communication strategies to keep customers informed about changes
    • Develop a FAQ section on the website to address common customer queries
    • Create informative and engaging content about banking services and products
    • Regularly update customers on security measures and privacy policies
    • Host regular webinars and workshops to educate customers on financial management
    • Incorporate customer feedback into communication strategies
    • Evaluate the effectiveness of communication strategies through customer surveys

  • ⛳️ Strategy 3: Leverage innovative technology

    • Invest in the latest technology to enhance digital banking platforms
    • Ensure mobile and online platforms offer a seamless user experience
    • Implement AI and data analytics to personalise customer interactions
    • Automate routine transactions to improve service efficiency
    • Offer virtual financial advice through secure digital channels
    • Regularly update digital platforms to incorporate customer feedback
    • Provide robust security features to protect customer data and build trust
    • Integrate chatbots for 24/7 customer assistance
    • Organise regular digital literacy sessions for customers
    • Continuously monitor and upgrade technology to stay ahead of market trends
personalizationtechnologycustomer-service-representativedata-analystinnovation-teamcommunication-team
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Strategies and tactics for developing a Comprehensive Strategic Plan for Marketing and Communications

  • ⛳️ Strategy 1: Strengthen brand recognition and awareness

    • Conduct a brand audit to identify strengths and areas for improvement
    • Create a unified branding guideline to be distributed across all departments
    • Organise a series of brand-focused workshops for FNU staff
    • Develop a consistent messaging strategy highlighting FNU's dual roles
    • Engage professional designers to update FNU's visual identity
    • Leverage successful alumni stories in marketing materials and campaigns
    • Launch a digital campaign featuring student testimonials and experiences
    • Collaborate with influencers and media for broader reach
    • Use targeted social media ads to reach potential students
    • Monitor brand perception through regular surveys and social listening

  • ⛳️ Strategy 2: Enhance stakeholder engagement and partnerships

    • Map out key stakeholders and create a targeted engagement plan
    • Develop an alumni relations strategy that includes networking events
    • Launch a newsletter for staff, students, and alumni to foster connection
    • Establish partnerships with local and international businesses
    • Organise industry panels and talks at FNU to increase visibility
    • Promote collaborative research initiatives with partner institutions
    • Host bi-annual stakeholder forums to discuss university progress
    • Develop student ambassador programs to engage current and prospective students
    • Launch campaigns highlighting student achievements in local communities
    • Implement stakeholder feedback mechanisms to improve relationships

  • ⛳️ Strategy 3: Drive a digital transformation and innovation in marketing

    • Adopt advanced digital marketing tools and platforms
    • Create a dedicated content team for social media management
    • Introduce monthly podcasts focusing on trends and experiences at FNU
    • Enhance the FNU website with a user-friendly experience
    • Run SEO and content marketing campaigns to increase organic reach
    • Engage in targeted email marketing for different audience segments
    • Invest in analytics tools to assess digital campaign performance
    • Produce engaging video content showcasing the university's offerings
    • Use virtual reality for interactive virtual tours of campus facilities
    • Launch digital education initiatives to support online learning goals
brand-recognitiondigital-transformationmarketing-managercommunications-specialistpublic-relationsdigital-marketing
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Strategies and tactics for enhancing Customer-Centric Approach at Dashen Bank

  • ⛳️ Strategy 1: Enhance personalisation through advanced analytics

    • Employ advanced data analytics to segment customers based on behaviours and preferences
    • Conduct regular customer surveys to gather data on changing needs and preferences
    • Develop tailored banking products and services for different customer segments
    • Integrate a CRM system to track and personalise every customer interaction
    • Leverage customer data to offer personalised marketing campaigns
    • Utilise AI-driven personalisation tools to recommend products and services
    • Create personalised customer journey maps to improve the customer experience
    • Implement a feedback loop to continually refine personalisation efforts
    • Collaborate with cross-functional teams to ensure alignment in personalisation strategies
    • Set and monitor KPIs to measure the effectiveness of personalisation efforts

  • ⛳️ Strategy 2: Improve transparency and communication across all channels

    • Develop standard templates for all customer communications to ensure consistency
    • Create an educational content library consisting of FAQs, tutorials, and guides
    • Ensure all communication channels provide clear information on products and fees
    • Regularly update customers on changes to products or fees through multiple channels
    • Establish a centralised CRM to enhance tracking of customer interactions
    • Train staff on clear and effective communication techniques
    • Provide transparent customer service guidelines across digital and branch channels
    • Implement a feedback mechanism for customers to rate communication clarity
    • Benchmark against industry best practices for clarity and transparency
    • Monitor customer satisfaction and confusion indexes to fine-tune communication strategies

  • ⛳️ Strategy 3: Streamline processes to boost efficiency and digital engagement

    • Map current customer journey processes to identify bottlenecks and inefficiencies
    • Implement lean methodologies to streamline workflows and reduce wait times
    • Invest in technology to automate key customer service functions
    • Enhance mobile and digital platforms to provide seamless service access
    • Develop a user-focused design for digital banking interfaces
    • Increase cloud infrastructure investment to support more scalable digital solutions
    • Implement real-time performance tracking tools to monitor service efficiency
    • Create cross-training programs to enhance staff efficiency in multiple roles
    • Use AI tools for proactive customer support and issue resolution
    • Benchmark digital engagement levels against competitors to identify areas for improvement
personalisationtransparencydata-analystcustomer-service-representativemarketing-teamit-team
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Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies

  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends

  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies
partnershipslocalizationstrategic-plannermarketing-specialistmarketing-teambusiness-development-team
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Strategies and tactics for planning the next phase for effective leprosy programme

  • ⛳️ Strategy 1: Provide basic training to TLCAs and caretakers

    • Identify caretaker leaders in each district for training
    • Develop a basic leprosy training curriculum
    • Schedule training sessions across districts
    • Select experienced trainers to conduct sessions
    • Issue certificates of completion to enhance motivation
    • Implement a post-training support system for ongoing guidance
    • Create a feedback mechanism to improve future training sessions
    • Facilitate peer collaboration and knowledge sharing amongst workers
    • Provide resource materials and manuals for self-study
    • Monitor and evaluate the performance of trained individuals

  • ⛳️ Strategy 2: Organise orientation sessions for newly appointed doctors

    • Compile list of new doctors in each district
    • Design leprosy orientation sessions tailored for doctors
    • Arrange logistics and venues for the sessions
    • Invite experienced leprosy specialists to conduct orientations
    • Distribute educational materials during sessions
    • Integrate sessions into doctors' ongoing professional development
    • Coordinate with health directorates for session endorsements
    • Collect feedback from participants for session improvement
    • Encourage doctors to stay engaged with leprosy initiatives post-orientation
    • Create a platform for new doctors to ask questions and share experiences

  • ⛳️ Strategy 3: Enhance digital infrastructure for efficient reporting

    • Develop a comprehensive database software for leprosy data
    • Perform a needs assessment for FFs' technology requirements
    • Seek funding or partnerships for providing laptops and internet
    • Pilot test the software and gather feedback from users
    • Train FFs on using technology effectively for reporting
    • Establish a tech support team to assist FFs with issues
    • Ensure data security and privacy in the reporting software
    • Foster a reporting culture where field data is promptly updated
    • Evaluate and upgrade the digital system periodically
    • Explore offline reporting solutions for areas with internet issues
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Strategies and tactics for planning the next phase of leprosy work

  • ⛳️ Strategy 1: Enhance training for existing health workers

    • Identify the current gaps in knowledge among caretaking TLCAs and other workers
    • Develop a basic training program focusing on core leprosy concepts
    • Schedule and organise regular training sessions
    • Utilise experienced health personnel for conducting training sessions
    • Include online training modules for flexible learning
    • Monitor and evaluate the effectiveness of the training sessions
    • Provide incentives or certifications upon completion of the training
    • Encourage peer learning and support among trained staff
    • Collaborate with local health authorities for support
    • Create a feedback system to continually improve training content

  • ⛳️ Strategy 2: Implement orientation programs for new doctors

    • Survey the current level of understanding of leprosy among new doctors
    • Design an orientation program focusing on essential leprosy information
    • Set a schedule for half-day or full-day orientation sessions
    • Invite experienced leprosy mission staff to share insights
    • Develop orientation materials, including brochures and presentations
    • Make the orientation sessions interactive with case studies
    • Establish a continuous learning plan post-orientation
    • Collect evaluations from participants after each session
    • Coordinate with hospital administrators for participation
    • Plan for periodic refreshers to maintain leprosy knowledge

  • ⛳️ Strategy 3: Improve technology and resource accessibility

    • Conduct an assessment of current technological limitations among field facilitators
    • Procure affordable laptops and ensure internet connectivity for field facilitators
    • Set up a comprehensive and user-friendly database for leprosy reports
    • Conduct training on using the new software and equipment
    • Integrate data inputs and reports into the new database system
    • Regularly update the software to include new features
    • Establish a support system for troubleshooting tech issues
    • Facilitate a mentorship program for tech-savvy workers to assist others
    • Allocate budget resources to purchase and maintain IT resources
    • Evaluate the performance in terms of reporting speed and accuracy
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Strategies and tactics for developing Strategic Mapping Using Diagram

  • ⛳️ Strategy 1: Compile Strategic Initiatives

    • Gather key strategic initiatives from organisational departments
    • Organise initiatives into relevant perspectives: financial, customer, internal process, and learning and growth
    • Engage stakeholders to validate and prioritise the initiatives
    • Define clear objectives associated with each strategic initiative
    • Align each initiative to the overall organisational vision
    • Identify interdependencies between different initiatives
    • Establish key performance indicators for each strategic initiative
    • Review existing strategic maps for inspiration and improvement ideas
    • Engage a diagram software specialist to assist in visual representation
    • Seek feedback from stakeholders on drafted initiative compilation

  • ⛳️ Strategy 2: Design Strategic Mapping Diagram

    • Select a diagram tool that allows for easy sharing and editing
    • Create separate layers for each strategic perspective in the map
    • Use standard shapes and colour codes to represent different elements
    • Input strategic initiatives and their key action points into the diagram
    • Connect related initiatives with lines to show relationships and dependencies
    • Incorporate arrows to indicate the flow of activities and their direction
    • Annotate the diagram to provide clarity and context for each element
    • Ensure the diagram aligns with the organisational objectives and vision
    • Make provision for regular updates and version control of the diagram
    • Seek feedback from a cross-section of employees to refine the map design

  • ⛳️ Strategy 3: Implement and Communicate the Strategic Map

    • Introduce the strategic map to all employees through a formal presentation
    • Share the diagram on a collaborative platform for continuous access
    • Instruct managers to align team goals with the strategic map
    • Develop an FAQ guide to address common questions regarding the map
    • Schedule regular review sessions for updates and improvements
    • Encourage departments to integrate the map into planning activities
    • Use the map to track progress and report on strategic initiative outcomes
    • Conduct workshops to train staff on how to utilise the strategic map
    • Implement a feedback loop for ongoing improvement of the map
    • Celebrate milestones achieved as outlined in the map with staff recognition
strategic-mappingdiagram-visualizationdiagram-specialiststakeholderorganizational-planningstrategic-development
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How to track your Information Technology strategies and tactics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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