OKR template to establish a comprehensive knowledge base
This OKR focuses on building a comprehensive knowledge base. The first objective is to create and add detailed content for at least 70 listed topics. To accomplish this, three initiatives are identified: determining the crucial topics, integrating the designed content into the desired platform, and drafting comprehensive content for each handpicked topic.
The second objective is to ensure that the knowledge base is launched with a user-friendly interface for easy navigation. The design of this interface, its compatibility testing on various devices, and the initiation of marketing for its launch are the key steps towards achieving this.
The final objective involves identifying and listing 100 potential topics to include in the knowledge base. This will be done through the research of industry-related issues, reviewing customer suggestions, and soliciting input from company experts or team leaders.
Overall, this OKR aims to create a well-detailed, easy-to-navigate knowledge base equipped with at least 70 essential topics that cater to the clients' needs and queries. This base should expand over time with 100 extra potential themes identified for future integration.
The second objective is to ensure that the knowledge base is launched with a user-friendly interface for easy navigation. The design of this interface, its compatibility testing on various devices, and the initiation of marketing for its launch are the key steps towards achieving this.
The final objective involves identifying and listing 100 potential topics to include in the knowledge base. This will be done through the research of industry-related issues, reviewing customer suggestions, and soliciting input from company experts or team leaders.
Overall, this OKR aims to create a well-detailed, easy-to-navigate knowledge base equipped with at least 70 essential topics that cater to the clients' needs and queries. This base should expand over time with 100 extra potential themes identified for future integration.
Establish a comprehensive knowledge base
Create and add detailed content for at least 70 listed topics
Identify and list 70 relevant topics for content creation- Upload and integrate content into the appropriate platform
- Draft detailed content for each chosen topic
- Launch knowledge base with a user-friendly interface for easy navigation
- Design a user-friendly interface for the knowledge base
- Test navigation ease on different devices
- Initiate marketing for knowledge base launch
- Identify and list 100 potential topics to include in the knowledge base
- Research industry-related questions and problems
- Review existing customer queries and feedback
- Seek input from company expert or team leader