Discover Tability AI: the AI platform that helps you drive OKRs, strategies and metrics

10 OKR examples for Accounts Team

What are Accounts Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We have curated a selection of OKR examples specifically for Accounts Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Accounts Team OKRs with AI

How to create great OKRs for any scenario in seconds

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

  • 1. Go to Tability's plan editor
  • 2. Click on the "Generate goals using AI" button
  • 3. Use natural language to describe your goals

Tability will then use your prompt to generate a fully editable OKR template.

How to improve existing OKRs with AI feedback

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

  • 1. Go to Tability's plan editor
  • 2. Add your existing OKRs (you can import them from a spreadsheet)
  • 3. Click on "Generate analysis"
AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Using the free OKR generator to get a quick template

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Our Accounts Team OKRs examples

We've added many examples of Accounts Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1OKRs to streamline accounts receivable operations

  • ObjectiveStreamline accounts receivable operations
  • KRIncrease collection rates by 25%
  • TaskImplement an advanced collection management software system
  • TaskTrain staff on effective collection strategies
  • TaskIncentivize timely payments with discounts
  • KRReduce invoice processing time by 30%
  • TaskStreamline invoice approval processes
  • TaskTrain staff on efficient invoice management
  • TaskImplement automated invoice processing software
  • KRDecrease outstanding payments by 40%
  • TaskImplement quicker invoice processing system
  • TaskReview and update current payment follow-up procedures
  • TaskNegotiate payment plans with delinquent customers
Tability

2OKRs to decrease days payable outstanding for better cash flow management

  • ObjectiveDecrease days payable outstanding for better cash flow management
  • KRImplement automation tools in 80% of payable systems
  • TaskSelect appropriate automation tools for these systems
  • TaskIdentify payable systems suitable for automation
  • TaskTrain staff on the usage of these tools
  • KRAchieve 25% faster dispute resolution for payable invoices
  • TaskTrain staff in effective dispute resolution techniques
  • TaskRegularly review and streamline dispute policies
  • TaskImplement a centralized dispute management system
  • KRReduce average invoice processing time by 30%
  • TaskStreamline approval workflows for quicker turnarounds
  • TaskTrain staff on efficient invoice handling procedures
  • TaskImplement automated invoice processing software

3OKRs to ensure completion of all account schedules and bank reconciliations

  • ObjectiveEnsure completion of all account schedules and bank reconciliations
  • KRSuccessfully complete and document all minor accounts' reconciliation by week 6
  • TaskReconcile discrepancies found in all reviewed accounts
  • TaskReview all minor accounts for outstanding discrepancies
  • TaskDocument results of reconciliation for all accounts
  • KRImplement a new system to track bi-weekly progress of bank reconciliations
  • TaskTrain staff on using the new system
  • TaskIdentify suitable software for tracking reconciliation progress
  • TaskInitiate regular bi-weekly update meetings
  • KRInitiate and finish 100% reconciliation of 10 major accounts within first 4 weeks
  • TaskBegin reconciling the discrepancies for each account
  • TaskIdentify the 10 major accounts requiring reconciliation
  • TaskComplete reconciliation process for all accounts

4OKRs to improve invoice processing and payment efficiency

  • ObjectiveImprove invoice processing and payment efficiency
  • KRIncrease on-time payments by 30%
  • TaskOffer incentives for early or on-time payments
  • TaskImplement reminders for due payments through email or texts
  • TaskImprove payment platforms for easier transactions
  • KRReduce invoice processing errors by 20%
  • TaskRegularly review and audit processed invoices
  • TaskTrain staff thoroughly on proper invoice processing
  • TaskImplement a reliable automated invoice processing system
  • KRReduce average invoice processing time by 15%
  • TaskRegularly review and improve invoicing processes
  • TaskTrain staff on efficient invoice handling procedures
  • TaskImplement automated invoice processing software

5OKRs to enhance the efficiency and effectiveness of billing and collection process

  • ObjectiveEnhance the efficiency and effectiveness of billing and collection process
  • KRIncrease billing accuracy to 98% by reducing system or process errors
  • TaskConduct regular accuracy audits for all transactions
  • TaskProvide ongoing training for billing staff
  • TaskImplement a digital invoice verification system
  • KRAchieve 10% reduction in overdue receivables through consistent follow-ups
  • TaskImplement a structured follow-up policy for all outstanding invoices
  • TaskAutomate reminders for overdue receivables
  • TaskTrain staff in effective collection communication strategies
  • KRImplement an automated reminder system to increase on-time payments by 15%
  • TaskResearch popular automated reminder systems on market
  • TaskTrain staff on how to use this system
  • TaskSelect and purchase appropriate reminder system software

6OKRs to drive premium collection rate to 95% for improved investment income

  • ObjectiveDrive premium collection rate to 95% for improved investment income
  • KRAchieve steady growth in monthly investment income by 5%
  • TaskIncrease monthly investment amounts by 5%
  • TaskRegularly rebalance portfolio based on market trends
  • TaskDiversify investment portfolio in various growth-oriented sectors
  • KRReduce outstanding premium payments by 20%
  • TaskImplement automated payment reminders for customers
  • TaskOffer incentives for early or regular payments
  • TaskDevelop convenient digital premium payment options
  • KRIncrease monthly premium collection rates by 15%
  • TaskConduct premium audits to identify inaccuracies
  • TaskImplement an effective reward program for consistent payers
  • TaskSend reminders before each payment's due date

7OKRs to minimize overdue 90-day balances

  • ObjectiveMinimize overdue 90-day balances
  • KRImprove the efficiency of the collection process to shorten payment durations by 20%
  • TaskImplement automated reminders for pending payments
  • TaskApply a standardized collection process across all departments
  • TaskOffer incentives for early payment to clients
  • KRImplement a 25% increase in debt recovery from the first month of operations
  • TaskMonitor and adjust strategies as needed
  • TaskIdentify key areas causing low debt recovery rates
  • TaskDevelop and implement enhanced debt recovery strategies
  • KRDecrease the total number of 90-day balance accounts by 35%
  • TaskIntroduce incentives for early or on-time payments
  • TaskImplement stricter criteria for granting credit accounts
  • TaskAnalyze account payment patterns to identify consistent delays

8OKRs to streamline vendor aging reconciliation and payment processes

  • ObjectiveStreamline vendor aging reconciliation and payment processes
  • KRAchieve 100% on-time payments for all vendor invoices within net 30
  • TaskRegularly review and update payment processes
  • TaskImplement a robust invoice tracking software
  • TaskAssign responsibility for all invoice payments
  • KRImplement an automated tracking system for vendor aging within first two weeks
  • TaskResearch best automated vendor aging tracking systems
  • TaskTrain staff on using new tracking system
  • TaskPurchase and install suitable system
  • KRReduce number of overdue vendor payments to zero by end of the quarter
  • TaskEnsure timely fund allocation for payments
  • TaskRegularly review and act on payment due list
  • TaskImplement a reliable automated payment system
Tability

9OKRs to boost the count of medium and large business accounts

  • ObjectiveBoost the count of medium and large business accounts
  • KRSecure 20 new medium business accounts by improving client acquisition strategies
  • TaskTrain sales team on improved client acquisition strategies
  • TaskDevelop a clear, targeted marketing campaign for medium businesses
  • TaskAttend networking events to connect with potential medium business contacts
  • KRConvert 10 small business accounts into large accounts through upselling techniques
  • TaskIdentify the needs and potential interests of small business accounts
  • TaskDevelop tailored upselling strategies to increase account sizes
  • TaskExecute strategies through persuasive solutions-oriented selling
  • KRReduce churn rate of large accounts to below 5% by enhancing customer relationships
  • TaskSolicit customer feedback for improvement and satisfaction tracking
  • TaskImplement personalized communication with large accounts regularly
  • TaskDevelop a reward or loyalty program for retained customers

10OKRs to successful migration of accounts to the new portal

  • ObjectiveSuccessful migration of accounts to the new portal
  • KRTrain 90% of customers on the new portal's usage and features by end of the quarter
  • TaskFollow up with customers post-webinar to assess learning and reinforce training
  • TaskDevelop comprehensive training materials for the new portal's usage and features
  • TaskSchedule and conduct training webinars for customers on new portal
  • KRAchieve 70% accounts migration within the first month of the quarter
  • TaskMonitor migration process, rectify any issues promptly
  • TaskIdentify all transition-ready accounts for migration
  • TaskDevelop and implement a comprehensive migration strategy
  • KRMinimize migration-related customer complaints to less than 5%
  • TaskProvide detailed migration guide to customers
  • TaskImplement comprehensive pre-migration customer communication
  • TaskEnhance post-migration customer support services

Accounts Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Accounts Team OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Accounts Team OKR templates

We have more templates to help you draft your team goals and OKRs.