7 customisable OKR examples for Community Management Team
What are Community Management Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We have curated a selection of OKR examples specifically for Community Management Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Community Management Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Community Management Team OKRs examples
You will find in the next section many different Community Management Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance engagement within the gaming community
Enhance engagement within the gaming community
Increase response rate on community queries/comments by 30%
Implement quick reply systems to answer queries promptly
Offer incentives for frequent and timely interactions
Train staff in effective communication and problem-solving
Increase monthly active usage rates by 20%
Implement a reward system for frequent usage
Develop engaging weekly content to consistently attract user interaction
Improve app functionality and user experience
Develop and launch 2 new features to boost user interaction
Work on developing two new engagement-boosting features
Identify areas in the app where user interaction could be enhanced
Plan and execute a feature release campaign
2. OKRs to cultivate a resilient, long-lasting community culture
Cultivate a resilient, long-lasting community culture
Achieve 90% positive feedback on the community culture from member surveys
Respond to feedback constructively and promptly
Establish initiatives to promote positive community culture
Implement regular surveys to gather member feedback
Increase community engagement through events and workshops by 40%
Plan and organize monthly community events and workshops
Collaborate with local businesses for sponsorship
Promote events through social media and flyers
Implement 2 community bonding initiatives successfully with higher than 80% participation
Identify two initiatives that would be popular in the community
Facilitate and monitor the initiatives’ successful implementation
Design and execute a powerful promotional campaign
3. OKRs to establish a thriving Community of Practice to enhance collaborative learning
Establish a thriving Community of Practice to enhance collaborative learning
Implement an online platform for 100% of community members to share knowledge
Identify suitable online community platform to adopt
Train community members on platform usage
Promote active knowledge sharing within the platform
Measure and increase member engagement by 30% using a proven retention strategy
Evaluate improvements regularly, aiming for a 30% increase
Identify key metrics for measuring current member engagement levels
Implement a proven retention strategy to boost engagement
Facilitate at least 10 interactive sessions that promote collaborative learning
Identify suitable topics for interactive, collaborative sessions
Prepare engaging, collaborative activities for each session
Schedule and announce the 10 interactive sessions
4. OKRs to improve responsiveness to residents' emails
Improve responsiveness to residents' emails
Create an organized system to track received and replied emails effectively
Regularly update and maintain your email tracking system
Implement a priority tagging system for urgent mails
Setup categorization labels within your email client
Decrease average email response time to under 24 hours for 90% of emails
Schedule dedicated hours for responding to emails
Set up notifications to alert on received emails
Implement an email management system
Receive positive feedback on communication from 80% of the residents
Draft and distribute clear and concise communication to residents
Provide response to feedback and adjust communication methods accordingly
Regularly solicit feedback on communication methods
5. OKRs to boost average adherence and attendance to 98%
Boost average adherence and attendance to 98%
Instigate no less than 2 motivational interventions to maintain 98% rates
Monitor and adjust tactics to maintain 98% rates
Identify two potential motivational interventions to implement
Execute the identified motivational interventions promptly
Achieve a 98% attendance rate by improving online forum engagement
Offer incentives for consistent forum activity
Create weekly engaging forum discussions
Implement a leaderboard to encourage active forum participation
Increase weekly adherence percentage to 98% within first month
Implement incentives for high compliance
Conduct weekly checks to monitor adherence
Develop a clear, easy-to-follow protocol
6. OKRs to boost employee advocacy members' posts frequency
Boost employee advocacy members' posts frequency
Achieve 20% increase in total posts from employee advocacy members
Organize weekly brainstorming sessions for content ideas
Implement a reward system for frequent employee contributors
Provide training on creating engaging posts
Increase average post count per member from 2 to 5 by end of quarter
Implement a bi-weekly challenge encouraging users to post more
Offer incentives for frequent posting
Advertise popular discussion topics to engage members
Organize 3 virtual trainings on effective advocacy posting for members
Schedule and communicate session details to members
Identify topics for each virtual training sessions
Select and book appropriate expert trainers
7. OKRs to enhance Agile practices within the organization's community
Enhance Agile practices within the organization's community
Mentor at least 10 team members for efficient Agile implementation
Arrange individual meetings to understand each team member's Agile knowledge
Monitor progress and provide constructive feedback regularly
Develop personalized Agile training programs for each team member
Improve Agile Project Success Rate by at least 20%
Establish clearer communication channels for instant feedback
Use analytics to consistently monitor and reassess project progress
Implement regular, comprehensive agile training for all team members
Conduct 3 training workshops on advanced Agile methodologies by end of quarter
Identify relevant topics for advanced Agile methodology workshops
Secure qualified speakers or trainers for each event
Schedule and promote the three workshops
Community Management Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Community Management Team OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Community Management Team OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to improve MTTR efficiency to enhance customer satisfaction
OKRs to increase efficiency and effectiveness of product development through continuous process improvement
OKRs to develop an extensive asset library for product and merchandise designs
OKRs to establish a secure software development lifecycle (SDLC)
OKRs to enhance knowledge and literacy through weekly book reading
OKRs to craft a compelling and successful business case
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.