Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are Product Usability OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Product Usability to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Product Usability OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
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Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Product Usability OKRs examples
You'll find below a list of Objectives and Key Results templates for Product Usability. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance usability of our product
ObjectiveEnhance usability of our product
KRIncrease user activity duration by 10% indicating improved product usability
Offer tutorials or guides to help users understand product functionality better
Implement user-friendly features based on customer feedback and suggestions
Regularly update user interface for easier navigation and accessibility
KRImprove in-app guidance to achieve 25% reduction in support queries
Update frequently asked questions within the app
Implement more comprehensive in-app tutorials
Simplify app navigation and instructions
KRReduce user reported usability issues by 15%
Implement regular user experience testing
Develop system for feedback collection and resolution
Train team on best UI/UX practices
OKRs to improve the overall client experience
ObjectiveImprove the overall client experience
KRIncrease client satisfaction score by 20% through effective communication strategies
Train staff on effective communication and people skills
Initiate proactive and regular check-in calls with clients
Implement regular client feedback and assessment systems
KRImplement 3 new features based on client feedback to boost usability
Review client feedback for feature suggestions
Develop 3 new features prioritizing usability
Test and integrate the new features into the product
KRDecrease support response time by 30% to enhance client interactions
Implement a live chat feature for instant customer assistance
Provide additional training to support staff
Utilize automated responses for commonly asked questions
OKRs to create a genAI-based protocol design and study feasibility tool
ObjectiveCreate a genAI-based protocol design and study feasibility tool
KRLaunch a beta version tested for bugs and user-friendliness by 50 potential users
Develop a beta version of the product
Analyze feedback and adjust the product accordingly
Organize bug and usability testing for 50 users
KRValidate tool efficacy with positive feedback from 80% of trial users
Evaluate feedback, aiming for at least 80% positive responses
Conduct a trial run of the tool with selected users
Gather feedback and suggestions from trial users
KRAchieve tool integration into 3 existing study designs and report increased efficiency
Identify three existing study designs for tool integration
Evaluate and report on improved efficiency post-integration
Integrate the identified tool into these study designs
OKRs to enhance platform usability for heightened customer satisfaction and retention
ObjectiveEnhance platform usability for heightened customer satisfaction and retention
KRIncrease the average customer retention rate by 15%
Use personalized email marketing strategies
Implement a customer loyalty rewards program
Enhance customer service training
KRIncrease the customer satisfaction score by 25% as measured by client surveys
Regularly analyze and take action on survey results
Implement a customer feedback system for improvements
Train staff in customer service and product knowledge
KRAchieve a 20% reduction in customer complaints about platform usability
Provide user-friendly guides or tutorials
Implement adjustments based on feedback
Conduct usability tests to identify problem areas
OKRs to enhance product's usability by resolving UX issues
ObjectiveEnhance product's usability by resolving UX issues
KRImprove user satisfaction score by 30%
Revamp user interface for easier navigation
Implement regular user feedback surveys
Increase staff training on customer service
KRReduce user-reported UX issues by 40%
Develop streamlined solutions for detected UX problems
Implement regular user feedback sessions to gauge improvements
Conduct thorough user testing to identify prevalent UX issues
KRIncrease user session duration by 20%
Add engaging content that's relevant to user's interests
Optimize site speed to reduce loading time
Improve website's user interface for superior navigation and engagement
OKRs to deliver an excellent product with seamless usability
ObjectiveDeliver an excellent product with seamless usability
KRImprove system stability to achieve 99.99% uptime
Construct redundancy for critical system components
Establish a continuous system monitoring process
Implement regular system maintenance and updates
KRIncrease simulated user testing success rate to over 95%
Improve software testing tools or environment
Implement quality assurance strategies and improvements
Develop comprehensive test cases centered on user behavior
KRReduce customer-reported issues by 30% post product launch
Implement thorough product testing before the launch
Create clear, comprehensive user guides and tutorials
Enhance the post-launch customer support system
Product Usability OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
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Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Product Usability OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to enhance management of service and admin account life cycles
OKRs to enhance operational efficiency in the commercial truck shop
OKRs to improve your career path
OKRs to enhance proficiency in construction related principles with academic coursework
OKRs to enhance my SCRUM proficiency
OKRs to implement diverse payment methods for customers