6 customisable OKR examples for Satisfaction Survey

What are Satisfaction Survey OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.

That's why we have created a list of OKRs examples for Satisfaction Survey to help. You can use any of the templates below as a starting point to write your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Satisfaction Survey OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Our customisable Satisfaction Survey OKRs examples

You'll find below a list of Objectives and Key Results templates for Satisfaction Survey. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1. OKRs to improve efficiency and satisfaction in stakeholder management

2. OKRs to improve Advisory NPS through baseline measurement and analysis

3. OKRs to boost overall employee satisfaction levels

4. OKRs to enhance the quality of client communication

5. OKRs to amplify the voice of our current customer base

6. OKRs to enhance customer experience by understanding our clients' valuation

Satisfaction Survey OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Satisfaction Survey OKRs in a strategy map

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

• It brings the goals back to the top of the mind
• It will highlight poorly set OKRs
• It will surface execution risks
• It improves transparency and accountability

Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.

Tability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Satisfaction Survey OKR templates

We have more templates to help you draft your team goals and OKRs.

• OKRs to boost overall employee satisfaction and reduce turnover
  employee-satisfactionturnover-ratehuman-resource-managerteam-leaderhuman-resource-teamteam-leaders-and-managers
• OKRs to consistently track and record eight distinct behaviors weekly
  behavior-trackingconsistencyperformance-analystbehavior-therapistpsychology-research-teamperformance-analysis-team
• OKRs to successfully optimize a contract operations project
  operations-optimizationstrategic-documentationproject-manageroperations-analystcontract-operations-teamproject-management-team
• OKRs to boost IDV completion success for business clientele
  idv-completion-successuser-experienceux-designercustomer-service-managercustomer-service-teamwebsite-design-team
• OKRs to enhance efficiency in handling travel time requests
  research-analysisticketing-systemcustomer-service-representativeoperations-managercustomer-service-teamoperational-efficiency-team
• OKRs to enhance brand visibility and interaction across social media networks
  social-media-campaignorganic-followerssocial-media-managerseo-specialistmarketing-teamsocial-media-team

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

• To learn: What is the meaning of OKRs
• Blog posts: ODT Blog
• Success metrics: KPIs examples