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10 OKR examples for Internal Communication Team

What are Internal Communication Team OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Internal Communication Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

How to write your own Internal Communication Team OKRs

Option 1. Turn ideas into OKRs with Tability AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

Tability will then use your prompt to generate a fully editable OKR template.

Watch the video below to see it in action 👇

Option 2. Optimise existing OKRs with Tability Feedback tool

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Option 3. Use the free OKR generator

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Internal Communication Team OKRs examples

You'll find below a list of Objectives and Key Results templates for Internal Communication Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to enhance efficiency and effectiveness of internal communications

  • ObjectiveEnhance efficiency and effectiveness of internal communications
  • KRImplement a collaborative tool to reduce email communication by 50%
  • TaskIdentify suitable collaborative tools for team communication
  • TaskMonitor and measure reduction in email usage
  • TaskTrain team on the usage of the selected tool
  • KRAchieve a 25% increase in staff participation in internal communications feedback surveys
  • TaskImplement staff incentives for survey participation
  • TaskRegularly promote surveys through company-wide communications
  • TaskDevelop engaging, concise surveys for easier completion
  • KRDevelop an internal communications strategy and get approval from all department heads
  • TaskSchedule meetings with department heads for feedback
  • TaskRevise and finalize strategy based on received approval
  • TaskDraft an initial internal communications strategy proposal

OKRs to enhance the efficiency of internal team communication

  • ObjectiveEnhance the efficiency of internal team communication
  • KRIncrease usage of team collaboration tools by 30%
  • TaskImplement training sessions highlighting tool benefits and functionalities
  • TaskLaunch a company-wide communication promoting tool usage
  • TaskOffer incentives for employees who regularly utilize the tools
  • KRImplement weekly team catch-up meetings, achieving 90% attendance
  • TaskTrack attendance to maintain rate above 90%
  • TaskSchedule weekly meetings during common free time
  • TaskSend reminders about meetings two days prior
  • KRReduce email response time by 50%
  • TaskSet dedicated times for checking and responding to emails
  • TaskPrioritize emails based on urgency and importance
  • TaskUse email templates for common responses

OKRs to devise the optimal work environment in the firm

  • ObjectiveDevise the optimal work environment in the firm
  • KRImplement staff-chosen workplace improvements in at least 3 areas
  • TaskReview and prioritize the improvement suggestions given
  • TaskSurvey staff for improvement suggestions in different areas
  • TaskCarry out prioritized improvement plans
  • KRReduce office complaints by 50% as per HR records
  • TaskImplement regular team-building activities to improve rapport
  • TaskInitiate open forums for addressing grievances
  • TaskEnhance employee appraisal system transparency
  • KRIncrease employee satisfaction by 25% measured by internal surveys
  • TaskEnhance internal communication strategies
  • TaskImplement regular feedback and recognition programs
  • TaskPromote work-life balance initiatives

OKRs to launch a successful employee advocacy program

  • ObjectiveLaunch a successful employee advocacy program
  • KRMeasure and demonstrate a 15% improvement in brand impact due to advocacy
  • TaskImplement customer advocacy strategies effectively
  • TaskIdentify key metrics for evaluating brand impact
  • TaskAnalyze and report increased brand impact
  • KRTrain 75% of employees on advocacy program within quarter
  • TaskIdentify suitable advocacy program instructors
  • TaskSchedule advocacy training sessions for employees
  • TaskMonitor and document participation rates
  • KRIncrease internal program adoption by 25%
  • TaskImplement incentive schemes for program adoption
  • TaskDevelop engaging internal communication about program benefits
  • TaskProvide comprehensive training for effective program usage

OKRs to enhance communication and foster collaboration within the team

  • ObjectiveEnhance communication and foster collaboration within the team
  • KRConduct bi-weekly workshops to improve team communication skills
  • TaskIdentify key communication issues impacting team's performance
  • TaskPlan interactive bi-weekly workshops to address these issues
  • TaskRegularly evaluate workshop's efficiency and adapt accordingly
  • KRImplement a successful team project involving all members showcasing effective collaboration
  • TaskSchedule regular team meetings for progress updates and brainstorming
  • TaskActively promote open communication and constructive feedback within the team
  • TaskIdentify individual strengths and assign respective team roles accordingly
  • KRDecrease email response time to under one hour during working days
  • TaskPrioritize regularly checking emails during work hours
  • TaskSet alarm reminders to answer pending emails
  • TaskUse quick-reply templates for frequently asked questions

OKRs to enhance employee dedication via communication optimization

  • ObjectiveEnhance employee dedication via communication optimization
  • KRReduce communication gap by achieving 85% timely response rate on internal chat platform
  • TaskImplement automatic reminders for unanswered chats every two hours
  • TaskTrain employees on the importance of timely responses
  • TaskMonitor response rates weekly and address lapses
  • KRImplement bi-weekly team meetings to increase interaction by 60%
  • TaskTrack and measure meeting interaction increase
  • TaskEstablish a bi-weekly team meeting schedule
  • TaskPrepare relevant discussion points to stimulate interaction
  • KRAccomplish 90% positive feedback on anonymous communication satisfaction survey

OKRs to foster a motivational and engaging work environment

  • ObjectiveFoster a motivational and engaging work environment
  • KREnhance internal communication channels improving employee satisfaction ratings by 25%
  • TaskConduct satisfaction surveys to identify improvement areas
  • TaskCreate an internal communication platform for real-time updates
  • TaskImplement weekly team meetings to engage open communication
  • KRImplement a recognition scheme, appreciating 100% exceptional employee contributions
  • TaskCommunicate the scheme to all employees
  • TaskDevelop a structure for the recognition scheme
  • TaskDraft criteria for identifying exceptional employee contributions
  • KRConduct bi-weekly innovative team-building activities to boost morale by 30%

OKRs to increase Internal Customer NPS

  • ObjectiveIncrease Internal Customer NPS
  • KRImplement at least two new initiatives to enhance internal customer experience
  • TaskDevelop a comprehensive internal knowledge base to streamline information access and retrieval
  • TaskCreate a dedicated internal customer support team to provide timely assistance
  • TaskImplement regular training sessions to enhance communication and problem-solving skills
  • TaskConduct a survey to gather feedback and identify areas for improvement
  • KRAchieve a 10% increase in internal customer NPS score
  • TaskConduct a survey to identify pain points and areas for improvement
  • TaskRegularly communicate updates on actions taken based on customer feedback
  • TaskProvide training to employees to improve customer service skills
  • TaskImplement feedback loops to address customer concerns and gather suggestions
  • KRReduce internal customer complaints by 20% through proactive resolution and improved service
  • TaskStreamline processes and ensure effective coordination among different departments
  • TaskImplement a feedback system to identify potential issues and address them promptly
  • TaskConduct regular training sessions to improve communication and problem-solving skills
  • TaskEstablish quality control measures to track and monitor customer satisfaction levels
  • KRIncrease internal customer satisfaction survey participation rate by 15%
  • TaskConduct regular meetings to communicate the importance of survey participation to employees
  • TaskOffer an incentive or reward for employees who actively participate in the survey
  • TaskSend personalized email reminders to employees to complete internal customer satisfaction survey
  • TaskSimplify the survey process by making it easily accessible and user-friendly

OKRs to elevate our team's brand to be highly desirable

  • ObjectiveElevate our team's brand to be highly desirable
  • KRAchieve 95% positive reviews in the next internal team satisfaction survey
  • TaskEnhance work-life balance initiatives
  • TaskImprove team communication and feedback systems
  • TaskInitiate regular coaching and mentoring sessions
  • KRIncrease cross-departmental project collaborations by 20%
  • TaskImplement a cross-departmental project recognition/reward system
  • TaskOrganize regular inter-departmental project brainstorming sessions
  • TaskDevelop a cross-departmental communication and collaboration system
  • KREnhance team satisfaction score by 35% through targeted improvement initiatives
  • TaskImplement regular team-building activities to promote collaboration
  • TaskConduct anonymous satisfaction surveys for feedback
  • TaskOffer professional development opportunities regularly

OKRs to enhance the IT incident acknowledgement process

  • ObjectiveEnhance the IT incident acknowledgement process
  • KRDecrease IT incident response time by 20%
  • TaskProvide training on swift incident response techniques
  • TaskContinually review and optimize response protocols
  • TaskImplement automated incident notification and ticketing systems
  • KRAchieve 95% positive feedback on improved incident communication from internal stakeholders
  • TaskDevelop a user-friendly system for instant incident reporting and updates
  • TaskImplement regular training on effective incident communication for all staff
  • TaskSurvey internal stakeholders regularly to gauge satisfaction levels
  • KRImplement new incident acknowledgement protocol for 100% of IT staff
  • TaskDevelop clear incident acknowledgement protocol for IT team
  • TaskOrganize comprehensive training sessions on new protocol
  • TaskMonitor and ensure all IT staff members adhere to the new protocol

Internal Communication Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Internal Communication Team OKRs

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Internal Communication Team OKR templates

We have more templates to help you draft your team goals and OKRs.

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