15 customisable OKR examples for User Feedback Team
What are User Feedback Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We have curated a selection of OKR examples specifically for User Feedback Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own User Feedback Team OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable User Feedback Team OKRs examples
We've added many examples of User Feedback Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
1. OKRs to establish our simple AI startup using open-source tools
Establish our simple AI startup using open-source tools
Develop a basic AI model using chosen open-source tool by end of week 8
Develop and test a basic AI model using the selected tool
Start learning and mastering the selected tool
Choose a suitable open-source tool for AI model development
Acquire first 10 users to test our AI model and gather feedback by week 12
Reach out and onboard first 10 users for testing
Set up a feedback collection system
Identify target audience for AI model testing
Identify and assess 5 suitable open-source tools for AI development by week 4
2. OKRs to develop AI chat GPT for convention
Develop AI chat GPT for convention
Implement GPT into chat platform for real-time interactions during convention
Test and troubleshoot for user experience improvement
Research suitable GPT models for the chat platform
Integrate chosen GPT model into the chat system
Train GPT model with relevant data from previous conversations
Initiate the GPT model training process
Gather and organize previous conversational data
Preprocess data for GPT model training
Analyze user feedback to improve AI chat GPT performance
Implement changes to enhance chatbot responses based on feedback analysis
Review collected user feedback on AI chat GPT performance
Identify common issues and potential improvement areas
3. OKRs to validate problem and product hypotheses for MVP
Validate problem and product hypotheses for MVP
Get 60% positive response on problem-solution fit from industry experts
Implement changes based on feedback for improved response
Identify and reach out to relevant industry experts for feedback
Develop a clear, concise presentation of the problem-solution fit
Conduct a beta test with 25 users and achieve 75% satisfaction rate
Organize detailed feedback collection from users
Implement improvements based on feedback for satisfaction
Select 25 users for the beta test
Interview 50 potential customers to understand their main pain points
Identify and contact 50 potential customers
Conduct and record customer interviews
Create a standard questionnaire for customer pain points
4. OKRs to enhance product-market fit by conducting customer research and implementing user feedback
Improve product-market fit by leveraging customer research and user feedback
Measure the impact of the improvements on product-market fit by tracking user metrics
Conduct in-depth interviews with 50 potential and existing customers
Implement the top 3 product improvements within 3 weeks
Analyze user feedback and identify the top 3 product improvements
5. OKRs to develop a comprehensive monolingual dictionary
Develop a comprehensive monolingual dictionary
Implement and test a user-friendly search and organization system
Develop a prototype of the search and organization system
Run usability tests with a sample of users
Revise system based on user feedback
Get a 90% positive feedback score from 100 beta users for the dictionary usability
Implement real-time customer support to resolve user issues swiftly
Conduct surveys to gain precise user feedback on dictionary usability
Improve dictionary interface based on previous user testing feedback
List out 10,000 words with detailed definitions and usage by end of the quarter
Write detailed definitions and usage for each word
Research and collect 10,000 words from reliable resources
Proofread, edit, and finalise the word list
6. OKRs to amplify the voice of our current customer base
Amplify the voice of our current customer base
Improve response rate on customer satisfaction reviews by 20%
Introduce incentives for completed customer satisfaction reviews
Optimize review request timing for increased engagement
Send reminders for pending review completion
Engage 25% more customers in user experience surveys
Boost survey advertisement across all media platforms
Develop a compelling invitation for participation in surveys
Offer incentives or rewards for survey participation
Increase customer feedback submission by 30%
Implement a user-friendly feedback form on our website
Offer incentives for customers who provide feedback
Regularly promote the importance of customer feedback
7. OKRs to establish a comprehensive knowledge base for the organization's systems and projects
Establish a comprehensive knowledge base for the organization's systems and projects
Document 100% of our existing systems in the knowledge base by end of next quarter
Review and upload all documentation
Assign team members to document each system
Identify all existing systems requiring documentation
Achieve 90% of user satisfaction rate through regular knowledge base utilization survey
Implement feedback to improve user satisfaction rate
Distribute the survey to all active users regularly
Create a user-friendly knowledge base utilization survey
Update our project knowledge base weekly with 95% accuracy
Accurately document the developments into the knowledge base
Cross-check the inputted information for 95% accuracy
Review project updates thoroughly each week
8. OKRs to to enhance customer satisfaction, effort score, and net promoter score
To enhance customer satisfaction, effort score, and net promoter score
Increase net promoter score by 8% via effective customer feedback mechanisms
Develop a robust system for addressing complaints
Train staff in effective customer service techniques
Implement regular customer satisfaction surveys
Boost customer satisfaction index by 10% through improved service quality
Implement comprehensive staff training to improve customer service skills
Monitor and fix identified service quality issues in a timely manner
Develop a robust customer feedback system to identify service quality issues
Reduce customer effort score by 15% by simplifying user journeys
Streamline user interface for simplicity and comfort
Identify complex steps in current user journeys
Implement effective user feedback mechanisms
9. OKRs to validate employee experience in a new tool
Validate employee experience in a new tool
Survey 80% of employees on their usage and feedback of the new tool
Develop a feedback survey on the tool's usage and effectiveness
Identify and list all employees who have used the new tool
Distribute the survey and collect the responses from employees
Implement 2 major suggestions from the feedback to improve the tool usability
Execute the improvement plan and update the tool
Identify the top 2 major suggestions from user feedback
Develop a plan to incorporate these suggestions into the tool
Achieve a 70% positive response rate for user experience on the tool
Initiate a comprehensive user outreach campaign
Improve tool functionality based on user feedback
Implement regular user-friendly updates
10. OKRs to launch a functional business intelligence platform
Launch a functional business intelligence platform
Develop a prototype with minimum viable features in 6 weeks
Identify and outline key minimum viable features
Allocate tasks among team members
Start rapid prototyping and iterative testing
Define and finalize technical specifications within 3 weeks
Review, adjust, and approve final technical specifications
Prepare draft of detailed technical specifications
Identify necessary technical aspects and requirements
Gain initial user feedback by conducting testing with 20 people
Identify 20 people willing to participate in product testing
Prepare and administer a feedback questionnaire post-testing
Analyze and report the feedback gathered from participants
11. OKRs to develop and launch the MVP for a real estate application
Develop and launch the MVP for a real estate application
Successfully execute MVP beta testing with at least 100 potential end-users
Develop a detailed, user-friendly feedback mechanism for beta testers
Monitor feedback and data to revise and improve the MVP accordingly
Identify and onboard at least 100 potential end-users for beta testing
Finalize MVP features and design following user requirements by analyzing market needs
Complete the development of the application's MVP with essential functionalities
Assign development tasks to the team
Outline the MVP's essential features and functionality
Conduct rigorous testing and debugging
12. OKRs to produce an engaging digital strategic operations context (SOC)
Produce an engaging digital strategic operations context (SOC)
Achieve a 25% increase in user engagement with the deployed digital SOC
Enhance user experience with interactive and user-friendly interface
Implement personalized notifications of SOC's features and updates
Initiate regular webinars or workshops regarding SOC usage
Design and develop digital SOC that reflects updated business strategies within 4 weeks
Design the digital SOC layout based on updated strategies
Develop and test the new digital SOC within the timeframe
Review and update business strategies for SOC integration
Obtain feedback from 70% of the staff for making further improvements to the SOC
Distribute the survey to all staff members
Follow up to ensure at least 70% completion
Create an anonymous online survey for SOC improvement ideas
13. OKRs to expand legal and regulatory resources network
Expand legal and regulatory resources network
Improve user engagement by implementing feedback-driven enhancements to the network
Regularly communicate with users about the network's updates and improvements based on their feedback
Analyze feedback to identify areas of improvement and prioritize enhancements
Implement user-suggested features and enhancements to address their needs and concerns
Send out surveys to collect feedback on user experience and pain points
Develop an online platform for easy access to legal and regulatory materials
Conduct market research to understand user needs and preferences
Conduct user testing and gather feedback to continuously improve the platform's functionality
Collaborate with legal experts to curate and regularly update the platform's content
Design an intuitive interface for easy navigation and document search
Increase the number of legal and regulatory contacts by 20% through targeted outreach
Attend industry conferences and events to establish connections with new legal and regulatory contacts
Identify regulatory agencies with relevant contacts for targeted outreach
Implement a focused email marketing campaign to engage potential legal and regulatory contacts
Develop a comprehensive database of legal and regulatory contact information
Establish partnerships with 3 influential legal organizations to enhance resource availability
Collaborate with the legal organizations to develop strategies for enhancing resource availability
Research and identify three influential legal organizations relevant to our objectives
Formalize partnerships through legal agreements and ensure effective implementation of joint initiatives
Reach out to the identified organizations to initiate partnership discussions
14. OKRs to deepen understanding of customer needs
Deepen understanding of customer needs
Implement changes in 2 products based on customer feedback for improved user experience
Design alterations in 2 products based on feedback
Review customer feedback for the specific product changes
Roll out changes for users and monitor feedback
Conduct 20 customer feedback surveys each week to gather data on customer preferences
Draft and finalize a comprehensive customer feedback survey
Analyze and record feedback data weekly
Assign team members to conduct four surveys daily
Analyze sales reports weekly to identify top selling products and user behavior
Identify top selling products from weekly reports
Review sales reports every week
Track user behavior trends from weekly sales data
15. OKRs to enhance interaction and engagement on our social media platforms
Enhance interaction and engagement on our social media platforms
Conduct 10 interactive live sessions to facilitate direct communication with followers
Schedule and advertise the dates for each live session
Host and moderate each session, engaging with followers
Plan topics and content for 10 live interactive sessions
Gather and categorize feedback from 500 users to better inform our content strategy
Analyze user responses and categorize feedback
Distribute surveys to gather user feedback
Update content strategy based on feedback patterns
Increase average post comments by 30% to improve social media engagement
Develop more engaging, relatable content to spark discussion
Respond interactively to existing comments to foster dialogue
Prompt followers to comment with questions or polls
User Feedback Team OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your User Feedback Team OKRs in a strategy map
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More User Feedback Team OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to improve Stability of E-commerce Platform
OKRs to tackle technical debt
OKRs to enhance strategic decision-making skills
OKRs to Improve the efficiency of our corporate affairs operations
OKRs to develop a superior compensation and benefits package within budget constraints
OKRs to achieve a weight loss of 1 lb
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.