15 customisable OKR examples for Team Satisfaction
What are Team Satisfaction OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.
To aid you in setting your goals, we have compiled a collection of OKR examples customized for Team Satisfaction. Take a look at the templates below for inspiration and guidance.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Team Satisfaction OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Team Satisfaction OKRs examples
You will find in the next section many different Team Satisfaction Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to develop innovative, engaging team-building activities
Develop innovative, engaging team-building activities
Design an interactive online activity promoting team collaboration by week 4
Define goals and objectives of the online team collaboration activity
Create a draft design of the online activity
Research effective interactive tools and platforms
Achieve 90% participant satisfaction rate for both activities by end of quarter
Design engaging and interactive activities based on participants' interests
Regularly collect feedback, evaluate and refine activity execution
Offer personalized support and guidance during activities
Implement a creative out-of-office team bonding experience by week 8
2. OKRs to foster customer-centric culture through UX insights
Foster customer-centric culture through UX insights
Conduct 3 UX training sessions for all team members achieving 85% attendance
Send reminders and materials related to training sessions in advance
Follow-up to ensure 85% attendance was achieved in all sessions
Schedule 3 UX training sessions to suit all team members' availability
Implement weekly UX insights discussion forums, promoting 75% total team participation
Set a goal of 75% total team participation
Promote forums to encourage team engagement
Schedule weekly UX insights discussion forums
Enhance customer satisfaction by 15% through UX improvements informed by team input
Monitor and evaluate customer feedback to measure efficacy
Initiate regular team brainstorming sessions on UX improvements
Implement team's suggested UX enhancements
3. OKRs to improve efficiency in client and team management
Improve efficiency in client and team management
Increase client satisfaction by 10% as evidenced by quarterly survey responses
Implement regular client follow-ups to address potential issues
Evaluate and streamline communication processes for client efficiency
Provide staff with customer service training to improve interactions
Enhance team output by 15% through implementation of structured weekly check-ins
Train team on effective check-in strategies
Monitor and measure output increase weekly
Establish a weekly check-ins system for the team
Achieve a 20% decrease in resolution time for client-reported software issues
Provide ongoing technical training for the customer service team
Establish a priority-based resolution system
Implement more efficient issue-tracking software
4. OKRs to improve ticket resolution process in DACH region
Improve ticket resolution process in DACH region
Implement effective process in 95% of DACH tickets
Develop clear, concise guidelines for handling DACH tickets
Monitor and evaluate ticket resolution success rates
Train staff on new ticket handling procedures
Decrease average ticket resolution time by 25%
Implement more efficient ticket sorting and prioritization systems
Train team in advanced problem-solving techniques
Introduce automation wherever possible
Increase customer satisfaction with resolution process by 30%
Implement a comprehensive training program for customer service representatives
Develop and introduce a streamlined, multi-channel complaint resolution system
Conduct surveys to identify areas of dissatisfaction in the resolution process
5. OKRs to launch machine learning product on website
Launch machine learning product on website
Generate at least 100 sign-ups for the machine learning product through website registration
Collaborate with influencers or industry experts to promote the machine learning product
Implement targeted online advertising campaigns to drive traffic to the website
Optimize website registration page to increase conversion rate
Run referral programs and offer incentives to encourage users to refer others
Generate a revenue of $50,000 from sales of the machine learning product
Implement effective online advertising and social media campaigns to reach potential customers
Identify target market and create a comprehensive marketing strategy for machine learning product
Train sales team and provide them with necessary resources to effectively promote machine learning product
Conduct market research to determine competitive pricing and set optimal price point
Increase website traffic by 20% through targeted marketing campaigns
Optimize website content with relevant keywords to improve organic search rankings
Conduct extensive keyword research to identify high-performing search terms
Develop and implement targeted advertising campaigns on social media platforms
Collaborate with industry influencers to gain exposure and drive traffic to the website
Achieve a customer satisfaction rating of 4 out of 5 through user feedback surveys
Analyze feedback survey data to identify areas for improvement and prioritize actions
Continuously monitor customer satisfaction ratings and adjust strategies as needed for improvement
Implement changes and improvements based on user feedback to enhance customer satisfaction
Develop and distribute user feedback surveys to gather customer satisfaction ratings
6. OKRs to strengthen reporting capabilities in Workday for higher education sector
Strengthen reporting capabilities in Workday for higher education sector
Create and implement five new comprehensive higher education reports in Workday
Identify key data points for inclusion in comprehensive reports
Implement and test new reports in the live system
Design five new report templates in Workday
Increase satisfaction among higher education Workday users by 20% through improved reporting
Implement feedback system for regular user experience reports
Develop comprehensive training on advanced reporting features
Enhance reporting interface for improved user-friendliness
Complete specialized Workday reporting training for higher education within four weeks
Allocate study hours weekly to complete the training
Review and practice training topics weekly until proficient
Register for specialized Workday reporting training for higher education
7. OKRs to enhance soft skills proficiency amongst the sales team
Enhance soft skills proficiency amongst the sales team
Implement a comprehensive soft skills training program for the entire sales team
Identify potential trainers experienced in soft skills courses
Develop a suitable curriculum for the training program
Schedule the training sessions for the sales team
Increase sales team's customer satisfaction rate by 15% post-training
Regularly monitor and evaluate sales team's customer interactions post-training
Develop comprehensive, customer-focused training program for sales team
Implement feedback/improvement sessions based on customer interactions evaluation
Achieve an average post-training evaluation score of 85% or higher
Organize interactive post-training revision sessions
Implement regular feedback and improvement methods
Develop an engaging and comprehensive training program
8. OKRs to improve team performance through effective teamwork and collaboration
Improve team performance through effective teamwork and collaboration
Reduce conflicts within the team by 50% by implementing conflict resolution strategies
Encourage active listening and empathy among team members during conflicts
Establish a clear communication protocol to address conflicts promptly
Implement a mentorship program to provide guidance and support during conflict resolution
Conduct a team-wide conflict resolution training session
Develop team members' skills by organizing at least two team-building workshops focused on enhancing collaboration and problem-solving abilities
Increase team productivity by 20% through enhanced communication and coordination
Provide effective communication tools and train team members on how to use them
Implement regular team meetings to discuss progress, challenges, and goals
Encourage collaboration by assigning cross-functional projects and fostering teamwork
Develop a centralized system for task tracking, deadlines, and accountability
Enhance employee satisfaction and engagement by achieving an average team happiness score of 8 out of 10
Implement employee recognition programs to celebrate achievements and boost team morale
Analyze survey results to identify areas for improvement and develop targeted action plans
Provide regular opportunities for employee feedback and implement suggestions for enhancing happiness
Conduct quarterly employee satisfaction surveys to measure team happiness score
9. OKRs to accelerate the expansion of our service offering
Accelerate the expansion of our service offering
Increase service offering sales by 25%
Provide additional training for sales team
Implement targeted marketing for our service offerings
Enhance customer service for greater client satisfaction
Improve customer satisfaction rate on the service offering to 90%
Regularly review and improve service policies
Implement a reliable customer feedback system
Train staff in customer service skills
Enroll 50 new clients into the service offering
Create a compelling marketing campaign to attract potential clients
Offer incentives for referrals from current clients
Conduct follow-ups with promising leads
10. OKRs to enhance individual support to mitigate overwhelm
Enhance individual support to mitigate overwhelm
Increase one-to-one client support sessions by 20%
Increase weekly client support sessions output by one-fifth
Develop better schedule management systems
Implement customer service personnel shift changes
Increase team satisfaction related to personal support by 25% through quarterly surveys
Monitor and adjust support strategies to optimize satisfaction
Introduce personal support measures based on survey feedback
Implement regular surveys to gather team satisfaction data
Allocate 30% more time in team meetings for brainstorming and Q&A sessions
Extend team meetings by 30% specifically for brainstorming
Restructure meeting agendas to accommodate changes
Schedule additional Q&A sessions within existing meetings
11. OKRs to become the top marketing agency in Paraguay
Become the top marketing agency in Paraguay
Boost total revenues by 30% by upselling and retaining existing clients
Train sales team on effective upselling and retention strategies
Implement personalized follow-up and cross-selling techniques
Introduce loyal customer rewards and incentives
Increase client base by 20% through strategic marketing campaigns
Implement marketing campaigns and measure results
Identify target audience for strategic marketing campaigns
Develop personalized, effective marketing strategies
Improve customer satisfaction rate by 25% with quality services
Develop a platform for immediate customer complaints response
Regularly evaluate service quality through customers surveys and feedback
Implement regular staff training on excellent customer service delivery
12. OKRs to improve staff retention and increase job satisfaction
Improve staff retention and increase job satisfaction
Increase annual employee survey satisfaction score by 20%
Regularly communicate company's vision, mission, and goals to all employees
Establish an anonymous feedback system for immediate concerns
Implement regular team-building activities to boost morale and unity
Increase number of employees enrolled in development programs by 30%
Implement incentivized initiatives for employee development programs
Enhance internal promotion of development programs
Organize informational sessions about the programs
Achieve a 15% reduction in staff turnover rate
Implement regular feedback and recognition programs
Create and enforce effective retention strategies
Improve communication methods within the company
13. OKRs to improve CI infrastructure by migrating to a modern provider
Improve CI infrastructure by migrating to a modern provider
Achieve 99% uptime for the CI infrastructure on the new provider
Increase developer satisfaction by implementing user-friendly and intuitive CI tools
Provide training and documentation to ensure developers can effectively use the new CI tools
Regularly solicit feedback and make improvements to the CI tools based on developers' input
Research and select user-friendly and intuitive CI tools that meet developers' needs
Conduct a survey to gather feedback and pain points from developers
Reduce average build time by 20% through optimization of CI pipeline processes
Optimize build scripts and dependencies for faster compilation and build times
Utilize caching mechanisms to reduce redundant steps and speed up the build process
Implement parallel builds and distribute test suites across multiple agents
Analyze current CI pipeline bottlenecks and identify areas for improvement
Successfully migrate all CI repositories and configurations to the new provider
Analyze current CI repositories and configurations
Create a detailed plan for migrating repositories and configurations
Test the migration process on a sample repository
Execute the migration of all CI repositories and configurations
14. OKRs to increase overall team performance
Increase overall team performance
Improve team productivity by 20% without affecting work quality
Review current workflows for potential process optimization improvements
Introduce time management training resources to enhance work efficiency
Implement new collaboration software for easier communication
Increase customer satisfaction related to our performance by 15%
Develop and execute a streamlined customer complaint resolution process
Implement regular, focused customer service training for employees
Actively solicit customer feedback and make necessary adjustments
Achieve a 10% reduction in task completion times
Identify inefficiencies in current workflow processes
Automate repetitive tasks to save time
Implement training programs to improve skill levels
15. OKRs to increase value proposition for a staff training videogame development company
Increase value proposition for a staff training videogame development company
Increase revenue from sales of training videogames by 15%
Enhance product features and user experience to boost customer satisfaction and loyalty
Develop partnerships with industry influencers or organizations to expand sales reach
Improve marketing strategies to create greater awareness and interest in training videogames
Analyze current market trends and identify target audience for training videogames
Increase customer satisfaction rating for training videogames by 10%
Implement gamification elements to increase engagement and enjoyment
Conduct regular surveys to gather feedback and address customer concerns efficiently
Improve gameplay mechanics based on customer feedback
Enhance customer support response time and effectiveness
Develop and launch at least 2 new interactive and engaging staff training videogames
Design and develop user-friendly interfaces for seamless gameplay experience
Test and debug the games thoroughly to ensure optimal performance and functionality
Research and identify suitable game development platforms and tools
Collaborate with subject matter experts to create engaging content for the games
Increase client retention rate by 20% through effective value proposition communication
Conduct a comprehensive market research on clients' needs and preferences
Implement regular client feedback surveys to continuously improve value proposition alignment
Train all sales and customer service teams on effective value proposition communication
Develop clear and concise value proposition statements for each target client segment
Team Satisfaction OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Team Satisfaction OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Team Satisfaction OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to implement a flawless DevOps pipeline
OKRs to boost financial performance through technological advancement
OKRs to establish my unique, impactful role in the organization
OKRs to to enhance and maximize business stakeholder engagement
OKRs to boost the billability rate of employees to 95%
OKRs to achieve a minimum 85% score in English
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.