15 customisable OKR examples for Team Satisfaction

What are Team Satisfaction OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

To aid you in setting your goals, we have compiled a collection of OKR examples customized for Team Satisfaction. Take a look at the templates below for inspiration and guidance.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Team Satisfaction OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Our customisable Team Satisfaction OKRs examples

You will find in the next section many different Team Satisfaction Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to develop innovative, engaging team-building activities

  • ObjectiveDevelop innovative, engaging team-building activities
  • Key ResultDesign an interactive online activity promoting team collaboration by week 4
  • TaskDefine goals and objectives of the online team collaboration activity
  • TaskCreate a draft design of the online activity
  • TaskResearch effective interactive tools and platforms
  • Key ResultAchieve 90% participant satisfaction rate for both activities by end of quarter
  • TaskDesign engaging and interactive activities based on participants' interests
  • TaskRegularly collect feedback, evaluate and refine activity execution
  • TaskOffer personalized support and guidance during activities
  • Key ResultImplement a creative out-of-office team bonding experience by week 8

2OKRs to foster customer-centric culture through UX insights

  • ObjectiveFoster customer-centric culture through UX insights
  • Key ResultConduct 3 UX training sessions for all team members achieving 85% attendance
  • TaskSend reminders and materials related to training sessions in advance
  • TaskFollow-up to ensure 85% attendance was achieved in all sessions
  • TaskSchedule 3 UX training sessions to suit all team members' availability
  • Key ResultImplement weekly UX insights discussion forums, promoting 75% total team participation
  • TaskSet a goal of 75% total team participation
  • TaskPromote forums to encourage team engagement
  • TaskSchedule weekly UX insights discussion forums
  • Key ResultEnhance customer satisfaction by 15% through UX improvements informed by team input
  • TaskMonitor and evaluate customer feedback to measure efficacy
  • TaskInitiate regular team brainstorming sessions on UX improvements
  • TaskImplement team's suggested UX enhancements

3OKRs to improve efficiency in client and team management

  • ObjectiveImprove efficiency in client and team management
  • Key ResultIncrease client satisfaction by 10% as evidenced by quarterly survey responses
  • TaskImplement regular client follow-ups to address potential issues
  • TaskEvaluate and streamline communication processes for client efficiency
  • TaskProvide staff with customer service training to improve interactions
  • Key ResultEnhance team output by 15% through implementation of structured weekly check-ins
  • TaskTrain team on effective check-in strategies
  • TaskMonitor and measure output increase weekly
  • TaskEstablish a weekly check-ins system for the team
  • Key ResultAchieve a 20% decrease in resolution time for client-reported software issues
  • TaskProvide ongoing technical training for the customer service team
  • TaskEstablish a priority-based resolution system
  • TaskImplement more efficient issue-tracking software

4OKRs to improve ticket resolution process in DACH region

  • ObjectiveImprove ticket resolution process in DACH region
  • Key ResultImplement effective process in 95% of DACH tickets
  • TaskDevelop clear, concise guidelines for handling DACH tickets
  • TaskMonitor and evaluate ticket resolution success rates
  • TaskTrain staff on new ticket handling procedures
  • Key ResultDecrease average ticket resolution time by 25%
  • TaskImplement more efficient ticket sorting and prioritization systems
  • TaskTrain team in advanced problem-solving techniques
  • TaskIntroduce automation wherever possible
  • Key ResultIncrease customer satisfaction with resolution process by 30%
  • TaskImplement a comprehensive training program for customer service representatives
  • TaskDevelop and introduce a streamlined, multi-channel complaint resolution system
  • TaskConduct surveys to identify areas of dissatisfaction in the resolution process

5OKRs to launch machine learning product on website

  • ObjectiveLaunch machine learning product on website
  • Key ResultGenerate at least 100 sign-ups for the machine learning product through website registration
  • TaskCollaborate with influencers or industry experts to promote the machine learning product
  • TaskImplement targeted online advertising campaigns to drive traffic to the website
  • TaskOptimize website registration page to increase conversion rate
  • TaskRun referral programs and offer incentives to encourage users to refer others
  • Key ResultGenerate a revenue of $50,000 from sales of the machine learning product
  • TaskImplement effective online advertising and social media campaigns to reach potential customers
  • TaskIdentify target market and create a comprehensive marketing strategy for machine learning product
  • TaskTrain sales team and provide them with necessary resources to effectively promote machine learning product
  • TaskConduct market research to determine competitive pricing and set optimal price point
  • Key ResultIncrease website traffic by 20% through targeted marketing campaigns
  • TaskOptimize website content with relevant keywords to improve organic search rankings
  • TaskConduct extensive keyword research to identify high-performing search terms
  • TaskDevelop and implement targeted advertising campaigns on social media platforms
  • TaskCollaborate with industry influencers to gain exposure and drive traffic to the website
  • Key ResultAchieve a customer satisfaction rating of 4 out of 5 through user feedback surveys
  • TaskAnalyze feedback survey data to identify areas for improvement and prioritize actions
  • TaskContinuously monitor customer satisfaction ratings and adjust strategies as needed for improvement
  • TaskImplement changes and improvements based on user feedback to enhance customer satisfaction
  • TaskDevelop and distribute user feedback surveys to gather customer satisfaction ratings

6OKRs to strengthen reporting capabilities in Workday for higher education sector

  • ObjectiveStrengthen reporting capabilities in Workday for higher education sector
  • Key ResultCreate and implement five new comprehensive higher education reports in Workday
  • TaskIdentify key data points for inclusion in comprehensive reports
  • TaskImplement and test new reports in the live system
  • TaskDesign five new report templates in Workday
  • Key ResultIncrease satisfaction among higher education Workday users by 20% through improved reporting
  • TaskImplement feedback system for regular user experience reports
  • TaskDevelop comprehensive training on advanced reporting features
  • TaskEnhance reporting interface for improved user-friendliness
  • Key ResultComplete specialized Workday reporting training for higher education within four weeks
  • TaskAllocate study hours weekly to complete the training
  • TaskReview and practice training topics weekly until proficient
  • TaskRegister for specialized Workday reporting training for higher education

7OKRs to enhance soft skills proficiency amongst the sales team

  • ObjectiveEnhance soft skills proficiency amongst the sales team
  • Key ResultImplement a comprehensive soft skills training program for the entire sales team
  • TaskIdentify potential trainers experienced in soft skills courses
  • TaskDevelop a suitable curriculum for the training program
  • TaskSchedule the training sessions for the sales team
  • Key ResultIncrease sales team's customer satisfaction rate by 15% post-training
  • TaskRegularly monitor and evaluate sales team's customer interactions post-training
  • TaskDevelop comprehensive, customer-focused training program for sales team
  • TaskImplement feedback/improvement sessions based on customer interactions evaluation
  • Key ResultAchieve an average post-training evaluation score of 85% or higher
  • TaskOrganize interactive post-training revision sessions
  • TaskImplement regular feedback and improvement methods
  • TaskDevelop an engaging and comprehensive training program

8OKRs to improve team performance through effective teamwork and collaboration

  • ObjectiveImprove team performance through effective teamwork and collaboration
  • Key ResultReduce conflicts within the team by 50% by implementing conflict resolution strategies
  • TaskEncourage active listening and empathy among team members during conflicts
  • TaskEstablish a clear communication protocol to address conflicts promptly
  • TaskImplement a mentorship program to provide guidance and support during conflict resolution
  • TaskConduct a team-wide conflict resolution training session
  • Key ResultDevelop team members' skills by organizing at least two team-building workshops focused on enhancing collaboration and problem-solving abilities
  • Key ResultIncrease team productivity by 20% through enhanced communication and coordination
  • TaskProvide effective communication tools and train team members on how to use them
  • TaskImplement regular team meetings to discuss progress, challenges, and goals
  • TaskEncourage collaboration by assigning cross-functional projects and fostering teamwork
  • TaskDevelop a centralized system for task tracking, deadlines, and accountability
  • Key ResultEnhance employee satisfaction and engagement by achieving an average team happiness score of 8 out of 10
  • TaskImplement employee recognition programs to celebrate achievements and boost team morale
  • TaskAnalyze survey results to identify areas for improvement and develop targeted action plans
  • TaskProvide regular opportunities for employee feedback and implement suggestions for enhancing happiness
  • TaskConduct quarterly employee satisfaction surveys to measure team happiness score

9OKRs to accelerate the expansion of our service offering

  • ObjectiveAccelerate the expansion of our service offering
  • Key ResultIncrease service offering sales by 25%
  • TaskProvide additional training for sales team
  • TaskImplement targeted marketing for our service offerings
  • TaskEnhance customer service for greater client satisfaction
  • Key ResultImprove customer satisfaction rate on the service offering to 90%
  • TaskRegularly review and improve service policies
  • TaskImplement a reliable customer feedback system
  • TaskTrain staff in customer service skills
  • Key ResultEnroll 50 new clients into the service offering
  • TaskCreate a compelling marketing campaign to attract potential clients
  • TaskOffer incentives for referrals from current clients
  • TaskConduct follow-ups with promising leads

10OKRs to enhance individual support to mitigate overwhelm

  • ObjectiveEnhance individual support to mitigate overwhelm
  • Key ResultIncrease one-to-one client support sessions by 20%
  • TaskIncrease weekly client support sessions output by one-fifth
  • TaskDevelop better schedule management systems
  • TaskImplement customer service personnel shift changes
  • Key ResultIncrease team satisfaction related to personal support by 25% through quarterly surveys
  • TaskMonitor and adjust support strategies to optimize satisfaction
  • TaskIntroduce personal support measures based on survey feedback
  • TaskImplement regular surveys to gather team satisfaction data
  • Key ResultAllocate 30% more time in team meetings for brainstorming and Q&A sessions
  • TaskExtend team meetings by 30% specifically for brainstorming
  • TaskRestructure meeting agendas to accommodate changes
  • TaskSchedule additional Q&A sessions within existing meetings

11OKRs to become the top marketing agency in Paraguay

  • ObjectiveBecome the top marketing agency in Paraguay
  • Key ResultBoost total revenues by 30% by upselling and retaining existing clients
  • TaskTrain sales team on effective upselling and retention strategies
  • TaskImplement personalized follow-up and cross-selling techniques
  • TaskIntroduce loyal customer rewards and incentives
  • Key ResultIncrease client base by 20% through strategic marketing campaigns
  • TaskImplement marketing campaigns and measure results
  • TaskIdentify target audience for strategic marketing campaigns
  • TaskDevelop personalized, effective marketing strategies
  • Key ResultImprove customer satisfaction rate by 25% with quality services
  • TaskDevelop a platform for immediate customer complaints response
  • TaskRegularly evaluate service quality through customers surveys and feedback
  • TaskImplement regular staff training on excellent customer service delivery

12OKRs to improve staff retention and increase job satisfaction

  • ObjectiveImprove staff retention and increase job satisfaction
  • Key ResultIncrease annual employee survey satisfaction score by 20%
  • TaskRegularly communicate company's vision, mission, and goals to all employees
  • TaskEstablish an anonymous feedback system for immediate concerns
  • TaskImplement regular team-building activities to boost morale and unity
  • Key ResultIncrease number of employees enrolled in development programs by 30%
  • TaskImplement incentivized initiatives for employee development programs
  • TaskEnhance internal promotion of development programs
  • TaskOrganize informational sessions about the programs
  • Key ResultAchieve a 15% reduction in staff turnover rate
  • TaskImplement regular feedback and recognition programs
  • TaskCreate and enforce effective retention strategies
  • TaskImprove communication methods within the company

13OKRs to improve CI infrastructure by migrating to a modern provider

  • ObjectiveImprove CI infrastructure by migrating to a modern provider
  • Key ResultAchieve 99% uptime for the CI infrastructure on the new provider
  • Key ResultIncrease developer satisfaction by implementing user-friendly and intuitive CI tools
  • TaskProvide training and documentation to ensure developers can effectively use the new CI tools
  • TaskRegularly solicit feedback and make improvements to the CI tools based on developers' input
  • TaskResearch and select user-friendly and intuitive CI tools that meet developers' needs
  • TaskConduct a survey to gather feedback and pain points from developers
  • Key ResultReduce average build time by 20% through optimization of CI pipeline processes
  • TaskOptimize build scripts and dependencies for faster compilation and build times
  • TaskUtilize caching mechanisms to reduce redundant steps and speed up the build process
  • TaskImplement parallel builds and distribute test suites across multiple agents
  • TaskAnalyze current CI pipeline bottlenecks and identify areas for improvement
  • Key ResultSuccessfully migrate all CI repositories and configurations to the new provider
  • TaskAnalyze current CI repositories and configurations
  • TaskCreate a detailed plan for migrating repositories and configurations
  • TaskTest the migration process on a sample repository
  • TaskExecute the migration of all CI repositories and configurations

14OKRs to increase overall team performance

  • ObjectiveIncrease overall team performance
  • Key ResultImprove team productivity by 20% without affecting work quality
  • TaskReview current workflows for potential process optimization improvements
  • TaskIntroduce time management training resources to enhance work efficiency
  • TaskImplement new collaboration software for easier communication
  • Key ResultIncrease customer satisfaction related to our performance by 15%
  • TaskDevelop and execute a streamlined customer complaint resolution process
  • TaskImplement regular, focused customer service training for employees
  • TaskActively solicit customer feedback and make necessary adjustments
  • Key ResultAchieve a 10% reduction in task completion times
  • TaskIdentify inefficiencies in current workflow processes
  • TaskAutomate repetitive tasks to save time
  • TaskImplement training programs to improve skill levels

15OKRs to increase value proposition for a staff training videogame development company

  • ObjectiveIncrease value proposition for a staff training videogame development company
  • Key ResultIncrease revenue from sales of training videogames by 15%
  • TaskEnhance product features and user experience to boost customer satisfaction and loyalty
  • TaskDevelop partnerships with industry influencers or organizations to expand sales reach
  • TaskImprove marketing strategies to create greater awareness and interest in training videogames
  • TaskAnalyze current market trends and identify target audience for training videogames
  • Key ResultIncrease customer satisfaction rating for training videogames by 10%
  • TaskImplement gamification elements to increase engagement and enjoyment
  • TaskConduct regular surveys to gather feedback and address customer concerns efficiently
  • TaskImprove gameplay mechanics based on customer feedback
  • TaskEnhance customer support response time and effectiveness
  • Key ResultDevelop and launch at least 2 new interactive and engaging staff training videogames
  • TaskDesign and develop user-friendly interfaces for seamless gameplay experience
  • TaskTest and debug the games thoroughly to ensure optimal performance and functionality
  • TaskResearch and identify suitable game development platforms and tools
  • TaskCollaborate with subject matter experts to create engaging content for the games
  • Key ResultIncrease client retention rate by 20% through effective value proposition communication
  • TaskConduct a comprehensive market research on clients' needs and preferences
  • TaskImplement regular client feedback surveys to continuously improve value proposition alignment
  • TaskTrain all sales and customer service teams on effective value proposition communication
  • TaskDevelop clear and concise value proposition statements for each target client segment

Team Satisfaction OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Team Satisfaction OKRs in a strategy map

Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Team Satisfaction OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

What's next? Try Tability's goal-setting AI

You can create an iterate on your OKRs using Tability's unique goal-setting AI.

Watch the demo below, then hop on the platform for a free trial.

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